Campus Classroom Technologies

Campus Classroom Technologies (CCT) is responsible for the design, installation, and ongoing support of audio-visual equipment in all Registrar-controlled classrooms.

We're here to help you Monday to Thursday 8:00am - 8:00pm and Fridays from 8:00am to 4:30pm in the Fall and Winter term. 

Looking to find information about teaching and learning spaces on campus?
Check out our new and improved Campus Classroom Directory

We're just a short phone call away at extension 22761, or an email to cct@mcmaster.ca

Campus Classroom Directory

Technology

Technology

Control Panels

Audio / Video Conferencing (Microsoft Teams and Zoom)

Echo360

Meeting Owl

Computers

Bring Your Own Device

AirMedia Screencasting

Microphones

Document Cameras

Digital Annotation

Classroom Telephones

DVD & Blu-ray Players

 

Projectors

Audience Response System (iClicker)

Assistive Listening Devices

Barco ClickShare - UTS Computer Labs

Support for Physical Classroom Spaces

Facility Services manages the physical classroom spaces for classrooms controlled by the Office of the Registrar. This includes maintenance for furniture, lighting, chalkboards, whiteboards, and custodial services (including HEPA filtration units). If your classroom is locked or cannot be accessed, contact Facility Services. 

Facility Services Customer Services

Find Support for Educational Technology at Mac

Many of McMaster's institutionally-supported educational technologies are managed by various units.  Instructors and staff can use MacEduTech to navigate quickly to available resources and support. 

MacEduTech

McMaster's Technology Resources for Instructors

Teaching remotely or in-person? We’ve got you covered. Find services, recommendations, tips and resources for online security, University-provided software and technology and more to support your teaching!

Technology Resources for Instructors

Related Services

In the Classroom

In the Classroom

Pictured is a SMART digital annotation and touch screen monitor, a keyboard and mouse, podium gooseneck microphone, Crestron AV control touch panel, personal device connection cables and a document camera.

Many classrooms have been upgraded with new presentation technology, with an intention towards standardizing experiences, increasing user-friendliness and modernizing equipment to blend the in-person and virtual learning environments.​

Use the Campus Classroom Directory to preview photos of your room, investigate the presentation equipment and personal device connections available to you, and determine if the room equipment is supported by Campus Classroom Technologies or an independent department on campus. If a classroom is not listed within the directory, it is a specialty space controlled and supported by a separate department or faculty.

Start of term classroom checklist

  • Consult the Campus Classroom Directory to determine presentation technology and personal device connections available in your classroom.
  • Visit your classroom well in advance to test your personal devices with the classroom AV equipment and familiarize yourself with the classroom technology.
    • Instructors may need to supply an adapter to connect your device to the room's AV equipment.  It is recommended to use the manufacturer-recommended adapter and to test this device in advance.
  • Instructors can book a virtual or an in-person consultation with Campus Classroom Technologies (CCT) through cct@mcmaster.ca. 
  • Learn about the AV presentation equipment. The "Technology" tab of CCT's website includes how-to videos and documentation for each piece of audio-video presentation equipment.  
  • Prepare for lecture capture:
  • Log in to the Podium PC using your MacID and password. Bring your presentation on USB, access Avenue to Learn or access the Microsoft 365 cloud.
  • Prepare for multi-factor authentication in the classroom.  Many classroom tools and apps require MFA, including Avenue to Learn, Echo360 and Microsoft 365.
  • Connecting to WiFi: if you have reset your MacID or been away from campus, you will likely need to "forget" on campus WiFi networks on your device in order to connect.

In-person / virtual instruction (overview)

In-person / virtual instruction

There may be several technologies available in classrooms to help instructors blend a consistent experience for in-person and virtual students.  Consult the Campus Classroom Directory to determine which technologies are available to you.

In-person / virtual instruction (technology)

Hardware has been installed in many classrooms on campus to seamlessly integrate Echo360 into the classroom presentation equipment for recording or live streaming.  In these rooms, Echo360 records a matching image of the projector and records audio from all the room microphones and device sound.  The image you see on the projector screen and all sound that can be heard from the speakers in the room gets recorded by Echo360, so the virtual experience matches the in-person experience.   

Instructors also have the option to have their recordings or streams scheduled to start automatically.  The system has been designed to be user-friendly, so all you have to do is show up and teach.  

If your classroom has not been integrated with Echo360 hardware, you can still use Echo360 Universal Capture (Personal) software installed on your personal laptop.  With this software, you can record or stream your personal display, webcam and computer microphones from anywhere on campus or at home.   

Zoom and Microsoft Teams meetings can be hosted using the classroom presentation equipment in many upgraded rooms on campus. This feature is listed in the Campus Classroom Directory under Audio/Video Conferencing.  

  • These rooms contain a room camera and microphone system that is integrated to be used during a Zoom/Teams meeting.  
  • The robotic PTZ camera can be controlled from the Crestron touch screen.  How to Control the room camera [Video] 
  • The room camera and microphones connect to the podium PC or to a personal laptop.  Zoom/Teams meetings can be hosted from either device.  

Connecting to your personal laptop:  

  • Personal laptops can connect through an HDMI cable AND a USB-A cable.  The HDMI cable connects video from your laptop to projector system for in-person viewers to see on the projector screen.   The USB-A cable connects audio and video from the room's camera and microphone system into your computer for virtual Zoom/Teams viewers. The USB-A cable also connects the audio from your computer to the in-room speaker system for the in-person audience to hear. Both connections are needed.  

  • In some rooms, a USB-C cable is available to take care of all the necessary connections. 

If your classroom has not been integrated for Audio/Video Conferencing, you can use your personal computer, webcam and microphones to host a Zoom or Microsoft Teams meeting. 

The Meeting OWL by OWL Labs is a combination speaker, microphone and webcam that can be used to enhance a Zoom or Microsoft Teams meeting in a classroom that is not already equipped with classroom Audio/Video Conferencing integration.   

Instructors can borrow Meeting Owls from the service desks at Mills Library and Thode Library. 

Faculty of Social Sciences has created a playlist of instructional tutorial videos for the Meeting OWL.

UTS checklist

Tips and Support to get Tech Ready: UTS has provided a readiness checklist for returning to campus.

Staff & Faculty Readiness Checklist

Connecting to McMaster Wi-Fi

If you have been away from campus or have changed your MacID password, you will need to forget on campus Wi-Fi networks on your device to connect.

How to connect to McMaster Wi-Fi

Microsoft Office 365 and Zoom

Zoom, Microsoft Teams, and Microsoft Office 365 are supported by UTS. Find information and support.

Discover Microsoft Office 365 and Zoom

Blended/Online Community of Practice

Join a McMaster collaboration space or developers, designers and practitioners of blended learning.

Blended/Online Community (Microsoft Teams)

McMaster UTS

MacPherson Institute

Back to Mac: COVID-19

Related Services

Our Services

Services

Classroom Directory

Classroom Directory

See a full list of registrar controlled classrooms that we service. 

Event AV Support

Event AV Support

Need Audio Visual equipment for an upcoming event? Click here to find out more.

Lecture Capture

Lecture Capture

Want to capture your lectures? Click here to find more information.

Consultations

Consultations

Frequently Asked Questions

CCT Frequently Asked Questions

Use the Campus Classroom Directory to determine what presentation equipment is available in your classroom.  The directory contains photos and information about the presentation technology, accessibility features and any special details about the classroom.  It also shows who to contact for support and information.

CCT is responsible for the design, installation, and ongoing support of audiovisual equipment in all Registrar-controlled classrooms. Classrooms not under control of the Registrar's office are maintained and controlled by individual faculties or departments who determine the equipment needs of those spaces. Visit the CCT website for details and instructions about the presentation technology.

If your classroom, lab or conference space is not listed in the Campus Classroom Directory, it is likely controlled by a faculty or department.  These rooms may have specialty equipment designed for specific uses of the room.  

Please note, Campus Classroom Technologies is not responsible for loss or damage to personal devices. Device owners are responsible for the maintenance of their own devices.

All classrooms supported by CCT contain personal device connections. These may include HDMI, USB-C, VGA and Lightning cable connections, as well as a wireless Crestron AirMedia connection point through Mac-WiFi.  Not all classrooms contain the same connections.  Consult the Campus Classroom Directory to determine which connections are available in your classroom.

You may need to supply an adapter to connect your device to the room's AV equipment.  It is important to understand that not all adapters are made equal.  The parts and circuitry inside the adapter can vary. It is recommended to use the adapter that your device manufacturer recommends.

It is highly recommended to test your device with the classroom AV equipment well in advance.  Instructors can book a consultation with CCT to help troubleshoot any issues.  CCT will take reasonable steps to help connect your personal device to the classroom AV presentation equipment. However, CCT cannot be responsible for the IT support and security of all personal devices.  A good rule of thumb is to make sure your device is kept up to date with the latest version of its operating system, software and security tools.  Often these updates contain patches that help your device connect.

Many classrooms are also equipped with a Podium PC (Windows 10) for presentation use.  Log in to the Podium PC using your MacID and password.  Bring your presentation on USB or access the Microsoft 365 cloud. Consult the Campus Classroom Directory to determine if a Podium PC is available. 

Consult the Campus Classroom Directory to determine who to contact for technical support.

Campus Classroom Technologies (CCT) is responsible for the design, installation, and ongoing support of audiovisual equipment in all Registrar-controlled classrooms.  All classrooms supported by CCT have a telephone with a speed dial button for CCT, Facility Services, and Security Services (Emergency Line).

Classrooms not under control of the Registrar's office are maintained, controlled and supported by individual faculties or departments. 

If you do not know the AV code or AV lock combination for your classroom, contact Campus Classroom Technologies (CCT).

CCT is in the process of standardizing the Crestron AV control touch screens.  In the meantime, some control systems may vary between rooms.  In general, enter the AV Code for the classroom on the PIN pad then select "audio-video presentation".  Controls for video sources are on the left and audio sources are on the right.  When you select a video source, the projector turns on and the projection screens deploy.  A button on the Crestron AV control touch screen unlocks the podium AV cabinet.

Some classrooms have a 4-digit combination lock.  For the gold padlocks, enter the combination then push up on the lock before pulling down to open it. For push-button locks in MDCL, turn the lock to the left to clear the combination, enter the combination, then turn the lock to the right to open it. 

Log in to the Podium PC using your MacID and password.

  • If the computer is asleep or locked, press CTRL+ALT+DEL to access the login screen.
  • If the SMART 624 monitor (touch screen monitor) has been turned off, the power button is located on the top left side of the monitor. Other monitors may have power buttons located in various locations.

Bring your presentation on USB or access the Microsoft 365 cloud.  Please note, many apps will require multi-factor authentication (MFA).  

If your classroom is locked, contact Facility Services to unlock the door.  Phone: (905) 525 - 9140.  Customer Service: Extension 24740.

CCT and Security Services do not respond to locked classroom issues. 

Find information about Connecting to WiFi on the UTS website. McMaster's internet and WiFi network is supported by UTS.  Report any issues through the UTS Service Desk.

A common solution to connectivity problems is to forget the Mac-WiFi network on your device then try to reconnect.

Contact CCT if you are experiencing internet connectivity issues with the Podium PC. 

The physical classroom infrastructure is maintained and supported by Facility Services, including common furniture, desks, chairs, whiteboards, chalkboards and HEPA air filtration units. Contact Facility Services to report any issues.  Phone: (905) 525 - 9140.  Customer Service: Extension 24740.

The AV podium and AV cabinets are maintained and supported by Campus Classroom Technologies (CCT).  Contact CCT for any issues with the height adjustable podium, AV cabinet or AV Black Boxes. 

Kevin Andrews

Audio Visual & Information Technology Specialist / Senior Audio Visual Technologist

905-525-9140 ext. 23608
andrewsk@mcmaster.ca

Tiago De Sousa

Audio Visual Technologist

desousat@mcmaster.ca

Melissa Elliot

Administrative Assistant

905-525-9140 ext. 22761
millem@mcmaster.ca

Brad Leenstra

Audio Visual & Information Technology Specialist

leenstrb@mcmaster.ca
Roger Periard

Roger Periard

Information Technology Analyst (V)

905-741-9955
periard@mcmaster.ca

Joey Ricottone

Associate Director, Campus Classroom Technologies and Library Computing

905-525-9140 ext. 22763
289-659-2078
ricottjr@mcmaster.ca

Ted Shaw

Audio Visual Technologist

shawed@mcmaster.ca