Need Help? Just Ask!
Email
Send your emails to library@mcmaster.ca
Call the main line: 905-525-9140
Then dial the extension:
Mills, Innis, Thode: 22077
PrintSmart: 22111
Archives: 22789
You'll find our tutorials and guides in the Research Help section of the website. Check it out!
Here are a few specific support resources you might find useful:
- How Library Stuff Works Video Tutorials
- Library Basics - A guide for new users
Try one of these guides
Jump to more information about:
Borrowing | Interlibrary Loan | Printing | My Library Account
Get media help @ Lyons New Media Centre
The Centre is located on the 4th floor of Mills Library outside of elevators 3 & 4, across from the south-west corner staircase. Can't stop by during Lyons' opening hours?
- Call our services desk to speak to our friendly and knowledgeable staff 905-525-9140 ext. 20734.
- Or you can also email the Lyons team.
- Learn more about the Lyons New Media Centre via our webpage.
- Need more one-on-one help? Book time with a media specialist via our Media Help Service!
Teaching, learning, or researching remotely? We're here to help! The Library Remote Support Hub has been designed to help you with all your information needs. From accessing books online and connecting to electronic resources remotely to requesting a research consultation and seeking media creation support, the Library Remote Support Hub is here for you.
Kathy Ball
Kathy Ball
Director, Assessment & Accountability
905-525-9140 ext. 23881
katball@mcmaster.ca
Jill Bedford (on leave)
Jill Bedford (on leave)
Library Assistant
905-525-9140 ext. 22000
bedford@mcmaster.ca
Jason Brodeur
Associate Director, Digital Scholarship Services
He/Him
905-525-9140 ext. 28043
brodeujj@mcmaster.ca
Katie Compton
Katie Compton
Library Assistant - Services
905-525-9140 ext. 28632
comptk1@mcmaster.ca
Krista Dalgleish
Krista Dalgleish
Administrative Assistant
905-525-9140 ext. 23876
dalgleik@mcmaster.ca
Amber Dawkins
Amber Dawkins
Library Assistant - eReserves/Logistics
905-525-9140 ext. 24110
dawkinsa@mcmaster.ca
Gillian Dunks
Archives Arrangement and Description Librarian
905-525-9140 ext. 23361
dunksg@mcmaster.ca
Matt Fesnak
Matt Fesnak
Library Services Platform & Discovery Services Librarian
905-525-9140 ext. 21311
fesnakm@mcmaster.ca
Alana Galarraga
Alana Galarraga
Library Assistant, Serials
905-525-9140 ext. 24844
galarraa@mcmaster.ca
Otto Geiss
Project Coordinator - IT/AV - ITA
905-525-9140 ext. 26967
905-741-5125
geisso@mcmaster.ca
Saman Goudarzi
Saman Goudarzi
Cartographic Resources Librarian
905-525-9140 ext. 24745
goudars@mcmaster.ca
Katie Harding (on leave)
Learning Support Librarian, Engineering
905-525-9140 ext. 20370
kharding@mcmaster.ca
Casey Hoeve
Casey Hoeve
Associate University Librarian, Content, Access and Open Licensing
905-525-9140 ext. 21159
hoevec@mcmaster.ca
Christine Homuth
Christine Homuth
Spatial Information Specialist
905-525-9140 ext. 24745
homuthc@mcmaster.ca
Mary Hotson
Executive Assistant, Office of the University Librarian
905-525-9140 ext. 27099
hotsonm@mcmaster.ca
Helen Kula
Helen Kula
Associate University Librarian, Teaching and Learning
905-525-9140 ext. 21156
kulah@mcmaster.ca
Rob Mathers
Rob Mathers
Senior Systems Administrator
905-525-9140 ext. 23939
289-684-1397
mathers@mcmaster.ca
Chris McAllister (on leave)
Chris McAllister (on leave)
Associate Director, Library Computing & Campus Classroom Technologies
Carly McLeod
Teaching and Learning Librarian, Engineering
905-525-9140 ext. 20370
carly.mcleod@mcmaster.ca
Gabriela Mircea (on leave)
Gabriela Mircea (on leave)
Digital Repository Librarian
905-525-9140 ext. 20988
mirceag@mcmaster.ca
Katie O'Donnell
Katie O'Donnell
Library Assistant, Services
905-525-9140 ext. 22078
odonnk4@mcmaster.ca
Anne Pottier
Director, Technology Support & Operations
905-525-9140 ext. 22410
905-870-2317
pottier@mcmaster.ca
Julia Profetto-Licata
Julia Profetto-Licata
Library HR Strategic Partner
905-525-9140 ext. 21937
licata@mcmaster.ca
Lynne Serviss
Associate University Librarian, User Services and Community Engagement
905-525-9140 ext. 24053
servisl@mcmaster.ca
Abeer Siddiqui
Abeer Siddiqui
School of Interdisciplinary Science Librarian
905-525-9140 ext. 20733
siddia33@mcmaster.ca
Ruth-Ellen St. Onge
Ruth-Ellen St. Onge
Distinctive Collections Cataloguing Librarian
905-525-9140 ext. 22789
stongr2@mcmaster.ca
Rick Stapleton
Rick Stapleton
Head, Archives and Research Collections
905-525-9140 ext. 27885
rstaple@mcmaster.ca
Erik Swanson
Erik Swanson
Library Assistant, Acquisitions
905-525-9140 ext. 23549
swansone@mcmaster.ca
Jessica Tuinstra
Jessica Tuinstra
Library Assistant, Acquisitions
905-525-9140 ext. 23549
tuinstj@mcmaster.ca
Geoff Woods
Library Facilities Coordinator / Multi-Functional Device Fleet Coordinator
905-746-7918
woodsg2@mcmaster.ca
Wade Wyckoff
Wade Wyckoff
Associate University Librarian, Distinctive, Legacy, and Digital Heritage Collections
905-525-9140 ext. 26557
wyckoff@mcmaster.ca
Andrea Zeffiro
Andrea Zeffiro
Academic Director, Lewis & Ruth Sherman Centre for Digital Scholarship
905-525-9140 ext. 21901
zeffiroa@mcmaster.ca
Wei Zhang
E-Resources and Collection Analysis Librarian
905-525-9140 ext. 26353
zhangw94@mcmaster.ca
