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Add New Suggestion
We've had a fantastic response since we launched our online suggestion box in January 2008. We know we haven't always been as quick as we could have been in responding to your suggestions, but we're currently implementing strategies to improve our response time. Please keep your comments coming -- you help make us better!
(Apr 14/26) Im not sure if the AC isnt turned on at the moment, but it is very hot (especially on the upper floors!). The people I were with also noted the heat, as it makes it difficult to study. Is there a way that the AC can be turned on?
(Mar 31/26) As the weather warms up, Mills is becoming wayyyy too hot. Its extremely stuffy and hard to breathe, especially when its busy (always). Can we please turn on the air conditioning?
(Jan 16/26) Please fix the link to your digital archive
(Dec 25/25) I really like the individual study room offered at Thode library because it is excellent for hosting research meetings online that touch on confidential information, but also its just me, so I wouldnt need to take up a whole group study room. Below are my suggestions for improvement: - Lack of space and options since there is only one room and it is only offered at Thode Library - If there is limited space in libraries other than Thode, could we add another individual room on quieter floors, the walls arent soundproof unfortunately... - The policy around one booking per week isnt feasible for individual rooms because research meetings may be scheduled more than one time during the week. I really appreciate your time and understanding!
(Dec 10/25) It is really cold at thode first floor:( when if heating going to be turned on? Last year it wasnt this cold and now I find myself wearing layers to thode
(Mar 31/25) Is it possible to restore open access to PLOS one? As a student I found it to be a very helpful resource and it was a very important journal for my work and I hope that when the time comes to reconsider if we should restore open access to certain journals, that you take this into consideration
(Jan 22/25) Is it possible to get McMaster students and staff access to the Endocrinology Journal of Oxford University press?
(Jan 19/25) Before COVID, access to computers in the common area of the library was not restricted- no ID or password was required. Many health professionals used those computers. The terminals have diminished in number, and are now password gated. At a minimum temporary day passes should be permitted (if not free access) just as they are given out at other Mc libraries. Restore number of terminals. Please & thank you.
(Jan 18/25) What is Mills policy on quiet study on the second floor in the public desktop PC area? A lady across from me has been participating - and that, very loudly - via speakerphone in a conference call of some sort for some 30 minutes now. Would it not be prudent for the library to require people to use headphones in such situations? This area would be a veritable jungle if all users behaved similarly. Incidentally, I have not confronted her as yet, nor have I as yet brought this matter to the attention of library staff. Please kindly advise. PS: Someone called me on my cell a few minutes ago and I disregarded it out of respect for fellow patrons. I then played back the resultant voicemail later near the elevators. Im a Mac alumnus and this library was much more peaceful 25 years ago!
(Apr 3/24) Please fix the desk lights underneath the desk shelves. Im sure more than half of these desk lights are broken, and it is very inconvenient for a student who has to look for desks with no working desk light.