We've had a fantastic response since we launched our online suggestion box in January 2008. We know we haven't always been as quick as we could have been in responding to your suggestions, but we're currently implementing strategies to improve our response time. Please keep your comments coming -- you help make us better!
10 Recent Suggestions
(Sep 26/23) The chairs on the second floor are very squeaky and make so much noise
Answered by: apearce,servisl
(Aug 14/23) 4th floor Mills - study space in the stacks near the window overlooking the centre plaza between MUSC and Mills - the outlets near the study desks are not working. Considering how limited study space is on campus, this becomes a problem for students who cannot reliably use these spaces to work when they need to charge their devices. Please address.
Answered by: Lynne Serviss (Associate University Librarian, User Services and Community Engagement)
(Apr 13/23) Thode is way too hot, and it is making me feel light headed.
Answered by: Lynne Serviss (Associate University Librarian, User Services and Community Engagement)
(Apr 13/23) The temperature in Thode is unbearable and makes it extremely difficult to concentrate. Would it please be possible to turn on the AC or implement fans on the second floor so there is some form of air flow.
Answered by: Lynne Serviss (Associate University Librarian, User Services and Community Engagement)
(Apr 2/23) There is a squeaking noise at the healthsci library and it is making it impossible to concentrate. Every few minutes there is a loud squeak. This happens occasionally when I come here but not always (which adds to the ambiguity of it all). Could this please be stopped? Or at the very least could someone explain what it is?
Answered by: Jennifer McKinnell (Director, Health Sciences Library)
(Mar 6/23) I am frustrated with the noise level in the library, which has significantly increased over the past few weeks. Despite the librarys quiet policy, it has become difficult to concentrate due to noise from group discussions, loud phone calls, and eating. This is affecting my academic performance and that of other students who also require a quiet environment to study effectively. I suggest the library management implement stricter measures, such as designated areas for group discussions or noisy activities, or hiring more security personnel to enforce the rules. Please address this issue promptly to maintain a conducive environment for studying and research.
Answered by: Lynne Serviss (Associate University Librarian, User Services and Community Engagement)
(Feb 7/23) There should be an online-live chat or something where we can report if people in study areas are being inappropriate / loud. SO many times there are people who are extremely loud in the quiet areas which isnt fair for the many students who choose to sit in quiet areas to study.
Answered by: Lynne Serviss (Associate University Librarian, User Services and Community Engagement)
(Sep 12/22) Can we have a 24/7 place to study? right now anyone who wanna study at night have to place to go: class room(if lucky no one ask you to leave) and student centre(SC). But: Finding a suitable classroom was time-consuming; all the people were talking in the SC, making the place difficult to stay and study without headphones(and the light is broken, seat are limited). Also, most of the Universities have a 24/7 library/studyArea through the Fall/Winter term. So, could we have one at MacU?
Answered by: Anne Pottier (Associate University Librarian, Library Services/Facilities/Learning Support/Collections)
(Apr 19/22) Heyo! Since theres a sewing machine in the Thode makerspace, I think it could be cool to also have an embroidery machine! :)
Answered by: Anne Pottier (Associate University Librarian, Library Services/Facilities/Learning Support/Collections)
(Apr 8/22) Itll be great if theres laptop charger service for an hour or 2, especially in mills, it helps a lot!
Answered by: Anne Pottier (Associate University Librarian, Library Services/Facilities/Learning Support/Collections)