Just Ask

Call McMaster at 905-525-9140 then dial extension 

• Mills Library (Humanities & Social Sciences): ext. 22077
   
• Innis Library (Business) is temporarily closed: ext. 22077
   
• Thode Library (Science & Engineering):  ext. 22000
   
• Health Sciences Library: ext. 22327

Need to call a specific department?
Check our Spaces Directory

Need to call a specific person?
Check our Library Staff Directory  

• University Library -
  Mills, Innis and Thode:
  library@mcmaster.ca  
   
• Health Sciences Library: hslib@mcmaster.ca

Need to email a specific department? 
Check our Spaces Directory

Need to email a specific person?
Check our Library Staff Directory

Ask a Librarian is a collaborative virtual help service that connects you with real people (not chatbots). Get real-time assistance from library staff through chat. 

• Web chat 
  Click Ask a Librarian chat button, bottom right on most library web pages

or
 

• Text/SMS chat 1-289-799-3005
  Regular carrier rates apply. Your phone number is kept confidential.

Schedule help in advance. On-site and virtual options available.

• Book a research consultation 

  or 
   

• Contact a specific department or person to arrange a meeting

Drop-by one of the following service points for in-person help during opening hours. No appointment necessary.
 

• Mills Services Desk (1st floor)
   
• Archives & Research Collections (Mills, Lower Level)
   
• Lloyd Reeds Map Collection (Mills, 1st floor)
   
• Lyons New Media Centre (Mills, 4th floor)
   
• Thode Services Desk (1st floor)
   
• Makerspace (Thode, Basement)
   
• Health Sciences Information Services Desk (Health Sciences Centre 2B, Upper Level)

McMaster libraries are located at 1280 Main Street West, Hamilton, Ontario, Canada.

View campus map for library locations

• Mills Library (Humanities & Social Sciences) is building 10
   
• Innis Library (Business) is temporarily closed 
   
• Thode Library (Science & Engineering) is building 42 
   
• Health Sciences Library is located inside the Health Sciences Centre (HSC 2B), building 37

Also consult visit us for directions and information about McMaster University, the campus and Hamilton.

• Frequently Asked Questions (FAQ)
   
• Off-Campus Access Problem 
   
• Library Forms
   
• Alumni Library Services 
   
• Archives & Research Collections 
   
• Borrowing & My Library Account 
   
• Media Help 
   
• Research Help 
   
• Research Guides
   
• Printing, Copying and Scanning

• Campus Safety Services
   
• Campus Store
   
• McMaster Faculty & Staff Directory
   
• Office of the Registrar
   
• Parking Services
   
• University Technology Services (UTS)