Live Chat
More about Ask a Librarian including Frequently Asked Questions (e.g., privacy policy)
Ask a Librarian
Connecting users with research assistance through chat.
Need Help? Just Ask!
Email
Send your emails to library@mcmaster.ca
Call the main line: 905-525-9140
Then dial the extension:
Mills, Innis, Thode: 22077
PrintSmart: 22111
Archives: 22789
You'll find our tutorials and guides in the Research Help section of the website. Check it out!
Here are a few specific support resources you might find useful:
- How Library Stuff Works Video Tutorials
- Library Basics - A guide for new users
Try one of these guides
Jump to more information about:
Borrowing | Interlibrary Loan | Printing | My Library Account
Media Help
Call our services desk & speak to our friendly staff: 905-525-9140 ext. 20734
Email Lyons or stop by during Lyons' opening hours - we are located on the 4th floor of Mills Library
Teaching, learning, or researching remotely? We're here to help! The Library Remote Support Hub has been designed to help you with all your information needs. From accessing books online and connecting to electronic resources remotely to requesting a research consultation and seeking media creation support, the Library Remote Support Hub is here for you.
Ask a Librarian Overview
Text / SMS Chat
The Ask a Librarian service is now available via text messaging!
If you have a quick question you can text it to: 1-289-799-3005
Regular carrier rates apply. Your phone number is kept confidential.
More in-depth reference questions are best answered by contacting the library directly.
