Alumni Off-campus access issues

An Alumni patron reported experiencing issues when attempting to access the library's e-resources when off-campus. Alumni patron encountered a web browser message warning of an usafe website and cautioned against browsing further.

Library IT is aware of the disruption and has identified the source of the problem. Work to resolve the problem has begun.

This issue, however, does not affect Student or Faculty access to library e-resources when off-campus.

Thanks for your patience as we work to resolve this issue.

Thode Late Opening - Nov 14 - 10am

Off-campus access

The problem affecting Off-campus access has been resolved. Library user should no longer see warning when attempting to access e-resources when off-campus.

 

We are currently investigating an issue affecting library users who are attempting to access e-resources from off-campus. For those on Chrome browsers, an error message warns that the connection is unsafe. Similar warnings appear if you are using another browser.

Sorry for the inconvenience this is causing.

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Please call the service desk at 22000 if you need assistance within the building. The nearest accessible washrooms are in Arthur Bournes Building, ABB. See: https://www.mcmaster.ca/uts/maps/anbsb1.html

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