Off-Campus Access Problem

Having issues? Check out our FAQs first.

In most cases, your MacID will be the first part of your McMaster email address (e.g. smithj834)


Are you with the Faculty of Health Sciences

(i.e. login error versus resource access error)
Please include the exact text of the error message, if possible
Upload a printscreen of the error message you are receiving.
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10 MB limit.
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Which login option are you using to access e-resources?

Login showing 2 options
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.