Off-Campus Access Problem

Having issues? Check out our FAQs first.

Your name

MAC ID

In most cases, your MacID will be the first part of your McMaster email address (e.g. smithj834)

Barcode (if exists)

Affiliation

Program or Department

Are you with the Faculty of Health Sciences

Yes

Title of resource trying to access

URL of resource trying to access (if applicable)

Type of error receiving

(i.e. login error versus resource access error)
Please include the exact text of the error message, if possible

Attachments

Upload a printscreen of the error message you are receiving.

Maximum 3 files.
8 MB limit.
Allowed types: gif, jpg, jpeg, png.

CAPTCHA

This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.