Thanks for your message. We migrated to a new library catalogue and system earlier this month and there appear to be a few things which have just started not working. One of these things would be getting access to your account so you can renew books.
We are working to correct these problems as quickly as we can. We will keep the Service Alerts on the library's home page updated and are tweeting out updates as they occur.
We will make sure to waive any fines incurred as a result of not being able to renew your books.
We appreciate your patience.
Please contact the Innis Library at 905-525-9140 Ext. 22081 or email@example.com. Please provide us with your information and we will be happy to renew those items for you. We can also walk you through the new log in process. We apologize for the inconvenience this has caused you.
Answered by: Anne Pottier (Associate University Librarian, Library Services),Ann Pearce (Supervisor, Information Services, Innis Library)