Thanks for your comments. Yes, at the beginning of the semester the network certainly does get hammered as everyone comes back on line. The network backbone is operated by UTS, and bandwidth is of course finite. We do what we can to optimize within the libraries, but many of the issues are campuswide in nature.
Regarding the PDF issue, it would be very helpful to know where and when the issue occurred. All of our public computers have numbers assigned to them. If you can share the number, we can investigate.
Answered by: Dale Askey (Associate University Librarian, Library Learning Technologies)