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(Nov 8/10) Please dont turn off the light when there is still 15 minutes till library closes. we still have 15 mins left to be here. Thank you.

(printed suggestion, entered by staff, November 8, 2010)

Library response:

Thank you for bringing this to our attention. When we posted our closing time as 11:30 we expected that this would be the time that staff would be able to lock the doors and leave the premises. Your are correct in pointing out that this posted time is misleading. It suggests that students can continue to use the library facilities until 11:30, which is not really the case. We apologize for this confusion. We have reposted our Monday-Thursday closing time as 11:15. Closing times for other days of the week have also been adjusted.

Jennifer McKinnell, Head of Public Services, mckinn@mcmaster.ca

(Nov 17/10)
Answered by: Jennifer McKinnell (Director, Health Sciences Library)

Categories: Customer Service, Health Sciences  |  Permalink
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