Thank you for bringing this to our attention and I’m sorry to hear about the problems you’re experiencing with our computers. You’re right; our computers are slow and are in need of an upgrade. We’re unable to upgrade our computers at this time; hopefully we can in the near future. I contacted our Systems department and they’ve checked all our desktop PCs and worked on the ones which were very slow. We do not have the staff to check each computer on a daily basis but if you encounter any more problems please do let us know. The staff will try to fix the problem and if we’re unable to we’ll report the problem to our Systems department.
Thanks again for making us aware of this problem.
Answered by: Ann Pearce (Supervisor, Information Services, Innis Library)