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(Oct 26/09) I would like to take this opportunity to thank you for providing the chat option for library assistance. It was extremely helpful, and comforting to know that I am able to speak with someone to help me if I come across a road block while researching no matter where I am. The individual I spoke to helped me very much. Thank you for providing such a useful service. Library response: Thank you so much for your comment! We are very pleased to know that you find the service helpful. I will pass along your comment to staff in the library who are responsible for the chat service. Thanks for taking the time to write and give us this feedback. (Oct 29/09) Answered by: Lynn Schneider (Supervisor, Circulation & Collection Maintenance, Health Sciences Library),bannisl Categories: Customer Service, Mills | Permalink |