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(Apr 22/19) This library has wonderful study space, but its absolutely disgusting.
Ive arrived, first thing in the morning (8:00, when it opens) and I had to visit the ladies washroom in the lower level. I havent been here in two or three days, but the washroom looks exactly the same as it did when I was last here - disgusting. Theres toilet paper in only one stall, but its all over the floor in every other stall (covered in feces). There is absolutely no paper towel to be found and the tiniest amount of soap in only one dispenser. Theres also barely any light, and this feels like it might be to cover up how disgusting the facilities are. If I didnt have to go so badly, I would have trekked over to the IAHS building to use their washrooms.
The cleanliness isnt only in the washrooms, but obviously this is the most concerning. In the silent study area, there is garbage and dirt all over the desks. I understand that its exam time and the library is used more often, but wouldnt that warrant more cleaning? As I said - its 8:00 am on a Monday, which means that nobody has been here to make the mess since Saturday.
Good morning. I've just taken a peek myself and I agree, something needs to be done. Over the past several weeks, the Library has been working closely with housekeeping services to find solutions to our cleaning issues. The Library is a large, busy space, making it difficult to keep it clean. It seems that over the long weekend our space may have been overlooked altogether. I have contacted the managers responsible for cleaning and asked them to address the issue immediately. Thank you for taking the time share your concerns. (Apr 22/19)
Answered by: Jennifer McKinnell (Director, Health Sciences Library)