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(Jan 18/25) What is Mills policy on quiet study on the second floor in the public desktop PC area? A lady across from me has been participating - and that, very loudly - via speakerphone in a conference call of some sort for some 30 minutes now. Would it not be prudent for the library to require people to use headphones in such situations? This area would be a veritable jungle if all users behaved similarly. Incidentally, I have not confronted her as yet, nor have I as yet brought this matter to the attention of library staff. Please kindly advise. PS: Someone called me on my cell a few minutes ago and I disregarded it out of respect for fellow patrons. I then played back the resultant voicemail later near the elevators. Im a Mac alumnus and this library was much more peaceful 25 years ago!

Library response: Thank you for letting us know, and we apologize for the disruption to your studying experience. The second floor is designated as a conversation-friendly group learning space, where ambient conversation noise is expected. However, the noise level you described exceeds what is appropriate for this area. If you encounter louder-than-expected conversations, please feel free to report them to the front desk. We can address such complaints immediately. Additionally, I have suggested creating digital signage to help clarify the appropriate noise levels in our study spaces. (Jan 20/25)
Answered by: Lynne Serviss (Associate University Librarian, User Services and Community Engagement)
Categories: Other, Mills  |  Permalink