(Feb 27/24) Do not send emails to group email addresses we have been added to without consent, which we have no way of removing ourselves from. Your library survey email was a disaster and has led to probably 100s of people receiving endless spam to email inboxes. An apology is certainly necessary and a fix immediately applied.

(Feb 11/19) just posting this to recognize our awesome cleaners at Thode. First rate service.

(May 6/18) Can the female student working at the desk on the weekends please try to keep her volume down? She can be heard by everyone on the second floor and when approached about this issue, she is very apologetic and remorseful but still continues to do it after 30 minutes or so have passed. Please, I love HSL and this employee is making it hard for me to focus.

(Mar 23/18) I came into Health Sciences library with my broken laptop about two weeks ago and asked if I could borrow a mouse from either the library or take one from the computers. However, [one of the student library assistants] told me I could do neither. I was pretty upset, not at the library just at my self but then he proceeded to give me his personal mouse just to use, which I thought was AMAZING and I was able to work on my major thesis project rather than go home. I forgot to thank him but please let him know I appreciate it from the bottom of my heart and he really saved my day. It is the little things that count.

(Nov 9/17) KEEP BRINGING OUT THE PUZZLES. LOVE LOVE LOVE THEM. everyone is talkings abut it!

(Jul 24/17) to all libraries: mills, thode, innis, and HSL. it is much preferred when students are at the desk. they tend to be able to realate more to students and are more knowledgable about research and mcmaster online tools. it is also more comfortable for students to approach students. they should be on the desk longer throughout the day. thanx a bunch

(May 6/17) students at main desk in health sci are very polite and always welcoming. mills desk students are never a acknowledging me or being friendly. poor experience at mills.

(Nov 17/16) Can students please be reminded that the library is for studying and that talk should be kept to a minimum !! There are certain groups of students who are under the impression that the library is a meeting / social space and do everything but study there. These students are distracting to all of those around them and make it very hard for serious students to actually study. If students are participating in group projects study rooms are available, if HSL is busy other libraries also have these study rooms :)

(Feb 15/15) Hello, Would it be possible to change to Thode retrieve from storage functionality to work like the one for Mills/Offsite? For Mills/Offsite its one-click, so long as you are logged in, but with Thode you have to copy-paste and enter data that is already in the system elsewhere. The functionality has already been developped and implemented (and is already used at Thode for Recall requests), so why not tweak the few lines of code it would take to implement one- click storage retrieval for Thode?