Library Home
Tell us what you think..



Browse:







Add a new suggestion

Suggestion Box RSS Feed


Add a new suggestion

Temperature Suggestions for all Libraries

Suggestion

(Dec 6/17) Hi! The 6th floor Silent Study area is very warm and none of the windows open.

Library response:

Thanks for letting us know. We will work with Facilities Services to try to cool things down.

 

(Dec 7/17)
Answered by: Anne Pottier (Associate University Librarian, Library Services)

Categories: Temperature, Mills  |  Permalink
Add comment to this suggestion

(Nov 14/17) The Innis study rooms are very warm and are not ventilated well. I would like it if you guys fixed it. Even fixing the ventilation would work.

Library response:

Thank you for your Suggestion box submission and we apologize for the very warm temperatures at Innis Library.  We placed another call to Facilities Services and we're happy to report that as of today (Wednesday) air circulation has returned and the Library is feeling more comfortable.  Thank you again for your comments.

(Nov 15/17)
Answered by: Ann Pearce (Supervisor, Information Services, Innis Library)

Categories: Temperature, Innis  |  Permalink
Add comment to this suggestion

(Oct 18/17) Both Innis and Mills are way too warm, especially in the silent study spaces. It is hard to
concentrate because the temperature is just way too high and there doesnt seem to be a silent
study space that has a reasonable temperature.

Library response:

Thanks for submitting this comment.

Unfortunately we are at the time of the year when the outside temperatures are fluctuating quite a bit, which makes it difficult to manage the inside temperature.

We added some floor fans to the Silent Study room at Innis to help move the air around. This should help in the short term.

Hopefully things will start to balance out over the next couple of weeks.

 

 

(Oct 19/17)
Answered by: Anne Pottier (Associate University Librarian, Library Services)

Categories: Temperature  |  Permalink
Add comment to this suggestion

(Sep 25/17) Hello just curious on when the maintenance on the HSL HVAC system and downstairs washrooms will finish. (Logically it must be maintenance, right? Its just Mills that has the 1940s type system that cant quite handle September or April and it doesnt make sense that anybody would have increased the thermostat.) Are these generally one week jobs, or do facility services or the contractor often take longer? Thank you. <3 Mac libraries

Library response:

Thank you for taking the time to raise your concerns.  It was indeed stuffy in the library on Monday however, by the following day, the library was more comfortable. The age of the building makes it difficult to regulate building temperatures, especially during extreme weather conditions.  In addition, there is a priority for moderating the temperature in patient care areas.  Similarly, the hospital oversees building maintenance.  Engineering Services has been contacted regarding the washrooms and we are following up for a status update.

(Sep 27/17)
Answered by: Neera Bhatnagar (Head of Systems & Public Services, Health Sciences Library)

Categories: Temperature, Health Sciences  |  Permalink
Add comment to this suggestion

(Apr 25/17) Mills 6th is too warm again, and its very difficult to find comfortable quiet study space.
Would very much appreciate if the temperature was dropped a bit!

Library response:

I am sorry, but we are not able to control the temperature at this time of the year. It is all about fluctuating temperatures outside.

The "heat" has been turned off, but the "cooling" isn't fully on since it has still been quite cool outside at times.

Our apologies.

(Apr 25/17)
Answered by: Anne Pottier (Associate University Librarian, Library Services)

Categories: Temperature, Mills  |  Permalink
Add comment to this suggestion

(Apr 24/17) It seems like about 80% of suggestions on here deal with temperature issues. From what I
gather the solution isnt as easy as setting a thermostat on the building, but rather that
a/c and heating switch on and off at different times in the year. This doesnt seem to make
any sense - some April days are very warm but a/c doesnt kick in until May? Isnt it
painfully inefficient to be pumping warm air into an entire library when its already 20
degrees outside? Is there somewhere we could make a formal request or submit a petition for
the university to update our heating/cooling systems? (if that is in fact the problem) Thank
you.

Library response:

Good morning. Thanks for your submission.

This is a tricky time of the year, where the outside temperatures move between cold and hot, and sometimes back to cold again.

The campus switches from steam heating to cooling once in the spring, and back again in the fall. This switchover started to take place on campus a week or so ago when the temperatures appeared to be more like summer than spring. Some of the libraries have been switched over already, but not all. It takes quite a bit of time to make this switch,

Once the switch has happened, it cannot be reversed. Likewise it may remain warm in some buildings until the switch has happened.

The campus is looking at upgrading their equipment to give them better control over the systems in general, but I think the heat or cooling issue will remain.

Good luck on the rest of your exams.

(Apr 25/17)
Answered by: Anne Pottier (Associate University Librarian, Library Services)

Categories: Temperature  |  Permalink
Add comment to this suggestion

(Apr 17/17) Its too cold on the third floor of mills...it never used to be this cold the entire year but
during exam season the temperatures are too low.

Library response:

Unfortunately Campus Facilities started converting buildings from heating to cooling last week, and Mills was one of the first buildings to be converted. While we don't actually have a/c running, we are not able to turn heat back on.

(Apr 17/17)
Answered by: Anne Pottier (Associate University Librarian, Library Services)

Categories: Temperature, Mills  |  Permalink
Add comment to this suggestion

(Apr 16/17) Its burning in Thode on the basement floor. Im dying of heat and trying to concentrate but I
just cant! Please, save me from this boiling hot room and turn on the air condition. Please
dont make me choose between my love of studying in silence and my other love of not dying from
heat. Thanks!

Library response:

Our apologies about the warm temperatures in Thode. Campus Facilities started switching buildings over from heating to cooling last week when the outside temperature started soaring, but they have not yet completed this work. We will see if they can move Thode up higher on the list to get switched over.

Good luck on your exams.

(Apr 17/17)
Answered by: Anne Pottier (Associate University Librarian, Library Services)

Categories: Temperature, Thode  |  Permalink
Add comment to this suggestion

(Apr 6/17) Please turn down the temperature in Innis, particularly in the quiet section. It is almost
always boiling hot and very uncomfortable in Innis. I complained to the front desk and they
said they have had many complaints but are unable to fix it for some reason. Please fix this as
Innis is one of my favorite libraries and I really like the hours to 2:45 am.

Library response:

Thanks for sending your comment in. 

This area can be a problem since it has it's own perimeter heating, but this is controlled by the outside temperature, which was quite cool last night.

It is going to get warmer this weekend, so the temperature should be more acceptable after today.

We are going to move a couple of floor fans into the room to see if moving the air around helps at all.

Hope this helps. Good luck with the studying!

(Apr 7/17)
Answered by: Anne Pottier (Associate University Librarian, Library Services)

Categories: Temperature, Innis  |  Permalink
Add comment to this suggestion

(Feb 28/17) Can you please improve the air circulation in Innis library? I often find it hot here and some
disgusting smell.

Library response:

Thank you for your comments about the air circulation and odour.  We apologize for the uncomfortable conditions in Innis Library.  The unusually warm temperatures has lead to the fluctuation of temperatures in our Library.  If you could provide us with more information such as the area you were in we can let McMaster Facilities know.  If this happens again please let the staff at the Services desk know as soon as possible and they can investigate the area and especially the smell.  We can place a service call in to McMaster Facilities.  I've walked around the Innis this morning and the air flow seems to have improved.  We'll monitor the conditions today and keep Facilities updated on any changes.  Thank you again for your comments.

(Mar 1/17)
Answered by: Ann Pearce (Supervisor, Information Services, Innis Library)

Categories: Temperature, Innis  |  Permalink
Add comment to this suggestion

(Dec 8/16) up the temperature, PLEASE.
how long does it take until seasonal changes come into effect ? perhaps in March?

Library response:

We have contacted building maintenance and they are working on a solution. We expect to see a difference in the library temperature very soon. It would be helpful if you contacted me directly so that I can learn more about where in the library you are working so that we can concentrate our efforts on that particular area. Thank your for sharing your concerns. 

(Dec 8/16)
Answered by: Jennifer McKinnell (Director, Health Sciences Library)

Categories: Temperature, Health Sciences  |  Permalink
Add comment to this suggestion

(Nov 28/16) Could the heating be turned on (up??) in the library please?
Its unreasonable to expect one to wear coats and hats!
The Media room is comfortable - the other areas arent.
thanks.

Library response:

Thank you for taking the time to raise your concern.  Regulating the temperature in the library is always a challenge during seasonal changes.  The temperature is controlled centrally and can vary between areas in the library, times of day, and day of the week.  We have contacted Engineering Services to follow-up.   

(Nov 28/16)
Answered by: Neera Bhatnagar (Head of Systems & Public Services, Health Sciences Library)

Categories: Temperature, Health Sciences  |  Permalink
Add comment to this suggestion

(Oct 5/16) I find it hot in the silent study room at Thode (B115) and I am not sure if the fan control
switch is working properly.

Library response:

Thanks for your message.

We have reported this problem to campus facilities since it is very hot in all areas of Thode.

(Oct 5/16)
Answered by: Anne Pottier (Associate University Librarian, Library Services)

Categories: Temperature, Thode  |  Permalink
Add comment to this suggestion

(Oct 3/16) 6th floor Mills is boiling right now. Its really hard to focus when I feel like Im melting.
Please turn on a/c!

Library response:

Thanks for your message.

We have reported this problem to campus facilities services.

It is very warm in many areas of Mills.

We appreciate your patience while we get this worked out.

(Oct 5/16)
Answered by: Anne Pottier (Associate University Librarian, Library Services)

Categories: Temperature, Mills  |  Permalink
Add comment to this suggestion

(May 20/16) The grad study room is unreasonably cold. I spent 8 hours in there yesterday and went home with
an actual chill - it took me hours to feel warm again. Today, my smartphone read the room at
15°. Please please PLEASE turn up the temperature in that room!

Library response:

Thanks for your message. This is a problem created by moving to air conditioning while the outside temperatures are still quite cool. Unfortunatley we cannot turn the heat back on. We will try to make some adjustments to call for less chilled air.

(May 20/16)
Answered by: Anne Pottier (Associate University Librarian, Library Services)

Categories: Temperature, Mills  |  Permalink
Add comment to this suggestion

(Apr 18/16) Please turn the A/C on in Mills! 6th floor is a sauna!

Library response:

I am sorry, we cannot turn the heat down since it does not officially switch to a/c until early May. We will see if we can get some more fresh air flowing into this area.

We will do our best to improve the situation!

(Apr 18/16)
Answered by: Anne Pottier (Associate University Librarian, Library Services)

Categories: Temperature, Mills  |  Permalink
Add comment to this suggestion

(Jan 14/15) 6th floor mills is freezing again. It was warm yesterday but right now it is very cold. Please
turn up the heat.

Library response:

We agree, this seems to be an on again, off again problem. We report these problems to campus facilities services daily. They are trying to figure out what happens to make these changes.

Thanks for your patience while they figure it out.

(Jan 21/15)
Answered by: Anne Pottier (Associate University Librarian, Library Services)

Categories: Temperature, Mills  |  Permalink
Add comment to this suggestion

(Jan 8/15) Its freezing on 6th Floor Mills would it be possible to turn the heat on because I can feel a
vent with cold air coming out of it and I cant work when my hands are literally frozen!

Library response:

We are on our way up to the 6th floor to take some temperature readings, then will place a service call again. Thanks for letting us know, and for your ongoing patience.

(Jan 8/15)
Answered by: Anne Pottier (Associate University Librarian, Library Services)

Categories: Temperature, Mills  |  Permalink
Add comment to this suggestion

(Nov 17/14) 6th floor is very cold. Is there any way at all to turn up the heat??

Library response:

There are several thermostats in this area which have been damaged and now are not working. Work Orders have been placed to have these fixed. Once this is done we should be able to control temperatures a little better. Thanks for your patience while we work on getting this resolved.

(Nov 17/14)
Answered by: Anne Pottier (Associate University Librarian, Library Services)

Categories: Temperature, Mills  |  Permalink
Add comment to this suggestion

(Nov 12/14) 6th floor mills is absolutely frigid. Is there any way at all to turn down the cooling system?
Not only is it very cold, which shouldnt be the case at this time of the year, the system is
also very loud as it blows frigid air.

Library response:

There are several thermostats in this area which have been damaged and now are not working. Work Orders have been placed to have these fixed. Once this is done we should be able to control temperatures a little better. Thanks for your patience while we work on getting this resolved.

(Nov 17/14)
Answered by: Anne Pottier (Associate University Librarian, Library Services)

Categories: Temperature, Mills  |  Permalink
Add comment to this suggestion

(Nov 7/14) Hello,

There is no heat coming into the graduate student room on the 4th floor of Mills. I am
growing concerned as we are already in the winter season and its only going to get colder.
Can we please get this fixed as soon as possible?

Thanks.

Library response:

Thanks for letting us know. Most of the heat has been turned on in the building, but we suspect they forgot about the perimeter heating in this room. A service call has been placed. Not sure it will improve today, but next week for sure. Thanks for your patience

(Nov 7/14)
Answered by: Anne Pottier (Associate University Librarian, Library Services)

Categories: Temperature, Mills  |  Permalink
Add comment to this suggestion

(Apr 15/14) Hello, the 6th floor today is really cold, please is there a way it can be adjusted? I
wearing my coat to study right now

Library response:

Hello - we did open the dampers yesterday to get some more air circulating when it was so warm. These have been shut but it might take a while to get the temperature back to where it should be. Unfortunately it takes a while due to the age of the building and its mechanical systems.

(Apr 15/14)
Answered by: Anne Pottier (Associate University Librarian, Library Services)

Categories: Temperature, Mills  |  Permalink
Add comment to this suggestion

(Feb 25/14) The Grad study room is great. However,the temperature there is so low. Is it possible
to increase the temperature a bit?

Library response:

Sorry this took so long to resolve, but we think we finally found the problem. It should be much warmer there now.

(Mar 6/14)
Answered by: Anne Pottier (Associate University Librarian, Library Services)

Categories: Temperature, Mills  |  Permalink
Add comment to this suggestion

(Jan 29/14) Hello,

I frequently study at the HSL and have noticed that the Silent Study Area gets cold that I see some students wearing their jacket to study. With the increasing lower temperature outside, my hands and body are still cold at the end of the day when I leave from the library. Is it possible to perhaps turn up the heat as sometimes its hard to concentrate due to the area being a bit cold.

Thank you!

Library response:

Thanks for taking the time to contact us about your concern. You are correct; there are several areas of the Health Sciences Library that have been uncomfortably cold this winter. We have contacted engineering services, but there is little they can do. The age and inefficiencies in the building make it difficult to regulate the temperatures, especially during extreme weather conditions outside. Regulating the temperature in patient areas is a higher priority. I am hoping the worst weather is behind us. Please feel free to contact me directly if you would like to discuss this in more detail

 

(Feb 6/14)
Answered by: Jennifer McKinnell (Director, Health Sciences Library)

Categories: Temperature, Health Sciences  |  Permalink
Add comment to this suggestion

(Nov 14/13) Hello,

I frequently study at Mills Library in the Learning Commons area. I have found that
the temperature in this environment is constantly fluctuating. Today, November 14,
2013 has proven to be an exceptionally hot day in the Learning Commons. As I look at
the thermometer in the area at 1:42 pm, the temperature reads 91 degrees. This is not
a conducive study atmosphere. I had come to the Learning Commons this afternoon
because other areas in Mills Library were occupied. I find it difficult to understand
why such extreme temperature fluctuations frequently occur in this library. I am
hoping that this issue can be resolved in a timely manner.

Thank you.

Library response:

Our apologies for the heat issues today. The large air supply fan which services the Learning Commons area has been replaced and is just now being turned back on after being out of service for almost six months. Apparently there was a problem with the controllers when it was turned back on, so temperatures weren't being regulated. We may still have a few glitches over the next few days, but after that we should be able to predict much more suitable conditions in this area.

Thanks for your patience while this problem was being resolved today!

(Nov 14/13)
Answered by: Anne Pottier (Associate University Librarian, Library Services)

Categories: Temperature, Mills  |  Permalink
Add comment to this suggestion

(Feb 10/13) 2nd floor is quite cold near and around the windows. Fingers and hands are so cold
that its hard to type. the radiators lining the windows dont seem to work.

Library response:

Thanks for your comment. We will have our facilities staff take a look at the perimeter heaters to make sure they are working properly.

(Feb 11/13)
Answered by: Anne Pottier (Associate University Librarian, Library Services)

Categories: Temperature, Thode  |  Permalink
Add comment to this suggestion

(Feb 3/13) Ive been trying to write my thesis in the Thode library on the second floor. And my
goodness it so darn cold. Fingers and feet are cold within an hour of sitting down.
Had to abandon my favorite place to take refuge in a warmer lair. Can you please adjust
the temperature on the 2nd floor?

Library response:

Thanks for your note...we have a call in to see if something can be done.

(Feb 4/13)
Answered by: Anne Pottier (Associate University Librarian, Library Services)

Categories: Temperature, Thode  |  Permalink
Add comment to this suggestion

(Jan 2/12) I find it to be extremely hot in the reserve room and actually left to find a cooler place to study

Library response: Thanks for letting us know.  I have just checked the room myself, and although I didn't find it "extremely hot" it was rather warm.  The air flow in the front areas of the Health Sciences Library were adjested a few weeks ago resulting in uncomfortable temperatures in the enclosed areas including the Reserve Reading Room.  We have a work order in to Engineering to investigate. (Jan 2/12)
Answered by: Liz Bayley (Director, Health Sciences Library)

Categories: Temperature, Health Sciences  |  Permalink
Add comment to this suggestion

(Dec 11/11) It is really cold in Thode, especially near the Reactor Cafe. I would suggest increasing the temperature to foster a more hospitable working environment. Thank you in advance for addressing this problem.

Library response: Thank you for reporting this problem.  We've fixed the problem with the heating system and you should find it more comfortable now. (Dec 13/11)
Answered by: Lynn Schneider (Supervisor, Circulation & Collection Maintenance, Health Sciences Library)

Categories: Temperature, Thode  |  Permalink
Add comment to this suggestion

(Dec 11/11) Too darn cold in there to study. Keeping it open 24/7 is a good asset during exams, I only wish I didnt have to sit with my winter jacket on the entire time.

Library response: The cold temperature in Thode has been fixed, and you should find it much warmer now. Thanks for reporting the problem. (Dec 13/11)
Answered by: Lynn Schneider (Supervisor, Circulation & Collection Maintenance, Health Sciences Library)

Categories: Temperature, Thode  |  Permalink
Add comment to this suggestion

(Dec 11/11) It is December the 11th, I have sat in Thode library studying for exams for the past 11 hours. for the better half of the day, I have been freezing due to the temperature in the library.
My feet are freezing, my hands are cold and i am forced to wear a jacket like most of the other students I see around me. Is there nothing that can be done to increase the temperature in Thode library??

Library response: Thanks for your comment.  We had a malfunction with the heating system, but it's been fixed.  You should find the temperature more comfortable now.
(Dec 13/11)
Answered by: Lynn Schneider (Supervisor, Circulation & Collection Maintenance, Health Sciences Library)

Categories: Temperature, Thode  |  Permalink
Add comment to this suggestion

(Dec 11/11) The temperature on the first floor and basement of Thode are freezing even with wearing my winter coat. Almost too cold to concentrate.

Library response: Thank you for reporting this problem.  We have fixed the problem with the heat and temperatures are now back to normal.   (Dec 13/11)
Answered by: Lynn Schneider (Supervisor, Circulation & Collection Maintenance, Health Sciences Library)

Categories: Temperature, Thode  |  Permalink
Add comment to this suggestion

(Dec 11/11) This library is very cold and not at all comfortable to study in. My nose is actually running after i get to thode and i have to wear gloves (which is not very comfortable while youre trying to write)

Please increase the temperature at thode!

Library response: Thanks for your comment. We have been able to fix the heating problem and hope you find it more comfortable now. (Dec 13/11)
Answered by: Lynn Schneider (Supervisor, Circulation & Collection Maintenance, Health Sciences Library)

Categories: Temperature, Thode  |  Permalink
Add comment to this suggestion

(Dec 11/11) Please increase the heating at Thode. Regardless of where we sit inside Thode, it is very cold. It feels like 16 degrees Celsius. Libraries are supposed to be comfortable places for students to study. Unfortunately, under the current temperature settings, the library is not a comfortable place to study. It is especially important during exam time to increase the heating as no one likes to get sick at such a crucial time during our semester. Thank you and please put this at the top of your priority list. The students of Mac would appreciate it.

Library response: Thanks for reporting the cold temperatures at Thode.  It ended up being a malfunction with the heating system, and we've been able to address this.  You should find it more comfortable now. (Dec 13/11)
Answered by: Lynn Schneider (Supervisor, Circulation & Collection Maintenance, Health Sciences Library)

Categories: Temperature, Thode  |  Permalink
Add comment to this suggestion

(Dec 11/11) The library is little bit too cold, although the librarian check the temperature is around 21, but i suggest the heat could be turned on 2-3 degree celsius higher

Library response: Thank you for reporting this.  We've been able to adjust the temperature, so it should be warmer now.  Please let us know if you find it's still a problem. (Dec 13/11)
Answered by: Lynn Schneider (Supervisor, Circulation & Collection Maintenance, Health Sciences Library)

Categories: Temperature, Thode  |  Permalink
Add comment to this suggestion

(Dec 6/11) Please ask the HSL to turn on the heaters in the reading room a bit higher during the winter. Its freezing during the winter and there are heaters which arent really used so a lot of people wear their coats.

Library response: Unfortunately, there is no separate heating system for the reading room or even for the Health Sciences Library as a whole.  The heating is building-wide, the Health Sciences Centre is a very big building, and it takes a long time to adjust to major temperature changes such as happened last week.  If you mean the Reading Pavilion, that area is even more challenging due to its size and the large windows.  I can only suggest that on cold days you find an interior location to sit, where the view might not be as spectacular but the temperature will be warmer. (Dec 12/11)
Answered by: Liz Bayley (Director, Health Sciences Library)

Categories: Temperature, Health Sciences  |  Permalink
Add comment to this suggestion

(Nov 28/11) The 6th floor of Mills is frigid! It feels like the air conditioner is on. Some students have gloves on!

Library response: We did go check and the whole room is registering at 70F, which is within the allowable range, or at least two high for us to report as a problem to campus Facilities Services. Several thermostats were turned down, so we did turn these up to see if this helped. Part of the problem is that it is not that cold out, for this time of the year, so the system is not calling regularly for heat. We will continue to monitor the temperatures on this floor. (Nov 28/11)
Answered by: Anne Pottier (Associate University Librarian, Library Services)

Follow-up Comments:

The temperature does feel a bit better now. Thank you for monitoring it. (2011-11-28)


Categories: Temperature, Mills  |  Permalink
Add comment to this suggestion

(Nov 28/11) The library is so cold! Cant the heat be turned up?

Library response: Some areas may feel cold, but this is because it is really not that cold outside, so the system is not calling for heat regularly. We have been receiving comments from people, and will continue to monitor the situation. (Nov 28/11)
Answered by: Anne Pottier (Associate University Librarian, Library Services)

Categories: Temperature, Mills  |  Permalink
Add comment to this suggestion

(Nov 28/11) PLEASE put the heat on in the library. I am sitting on the 6th floor and it is very cold. Perhaps there is a draft from the old windows? There is a heating vent beside me but it is not on.

Library response: We did go check and the whole room is registering at 70F, which is within the allowable range, or at least two high for us to report as a problem to campus Facilities Services. Several thermostats were turned down, so we did turn these up to see if this helped. Part of the problem is that it is not that cold out, for this time of the year, so the system is not calling regularly for heat. We will continue to monitor the temperatures on this floor. (Nov 28/11)
Answered by: Anne Pottier (Associate University Librarian, Library Services)

Categories: Temperature, Mills  |  Permalink
Add comment to this suggestion

(Jul 18/10) It may be due to the renovations, but its been this way for as long as I can remember: The 4th and 5th floors of Mills are hotter than Hades! I know those are pretty quiet floors, but it would probably encourage more people to take advantage of the total silence if it werent an inferno up there.

Library response:

Thanks for your comment. I am glad you are finding it relatively quiet on these floors. We have had some maintenance issue with some of the fans feeding this area which is why it has been warmer than normal.

We are also working on some air balancing issues with the New Media Centre which has been recently constructed on the 4th floor. We expect things to improve this week.

Thanks for your patience.

(Jul 19/10)
Answered by: Anne Pottier (Associate University Librarian, Library Services)

Categories: Temperature, Mills  |  Permalink
Add comment to this suggestion

(Mar 12/10) Thode is freezing after 5pm. I understand while there may not be as many students in here, but honestly, I have to bring a sweater just to sit in the library when its nice outside.

Library response: Thank you for reporting this problem.  As the temperature outside fluctuates, the temperature within the building tends to fluctuate as well.  We find that spring and fall are the times of year when we see very cool or very warm temperatures inside of our buildings as the temperature outside changes. We will do our best to monitor the situation and make adjustments where possible.  Please continue to let us know when you find that temperatures are extreme. (Mar 16/10)
Answered by: Lynn Schneider (Supervisor, Circulation & Collection Maintenance, Health Sciences Library)

Categories: Temperature, Thode  |  Permalink
Add comment to this suggestion

(Dec 10/09) The learning commons is roasting. I walked in and felt like I was going to pass out. Please turn the heat down. If we turn the heat down students will be more alert and more productive, also, we could use the money we save to raise the wages of the underpaid librarians.

Library response:

The temperature in the Learning Commons does vary quite a bit, depending on the temperature outside, the time of day or night, and the number of people in it.

We do report when it is too hot or too cold to our campus facilities people. Sometimes the sensors think it is too cold so it cranks the heat, then adjusts itself again once things are balanced again. We will continue to work with them to make things more stable.

(Jan 28/10)
Answered by: Anne Pottier (Associate University Librarian, Library Services)

Categories: Temperature, Mills  |  Permalink
Add comment to this suggestion

(Aug 25/09) It is too cold in the summer.

Library response: I totally agree with you -- I have staff wearing sweaters in their offices!  There have been some major problems with the HVAC (Heating-Ventilation-Air Conditioning) system over the summer as work continues to upgrade the air handling system in the whole building.  Parts of the hospital, including the emergency ward, have been without AC for several weeks of sweltering weather.  Unfortunately, the Health Sciences Library does not control its own climate and the challenges of regulating the temperature in a building this size are enormous. I have this high on my list.  (Aug 26/09)
Answered by: Liz Bayley (Director, Health Sciences Library),bannisl

Categories: Temperature, Health Sciences  |  Permalink
Add comment to this suggestion

(Apr 27/09) Personally I find the temperature for the libraries unbelievably cold. Currently it is 22 degrees outside and I did not think I would need a sweater. Im now sitting at my cubicle with goosebumps on my arms even though I am wearing jeans and an appropriate length tshirt. Im unable to focus because it is so cold. I understand if the weather outside was cold and we were being moderate with heating to be cost efficient or eco friendly..but why is the A/C on so high? Its slightly surreal having to pack a bulky sweater in your bag, walk through warm sunshine and put it on while indoors.

Library response: Unfortunately there is a campus wide plan for switching from heat to cooling and back again each year. The A/C is actually not turned on until May, so at this time of the year the heat is still on but is probably turned way down since we had a little bit of a heat spell in the middle of the month. We often have a problem where it is hot outside and we can't turn off the heat inside, but this did not happen this year. We will try to do better to respond where we can to fluctuating outdoor temperatures. (Jul 3/09)
Answered by: Anne Pottier (Associate University Librarian, Library Services)

Categories: Temperature  |  Permalink
Add comment to this suggestion

(Nov 26/08) The heat needs to be turned on the 3rd, 4th, 5th and 6th floors more often. It gets very cold while working and seems as if the air conditioner is on. Thanks!

Library response: Thanks for your message. Unfortunately we are often at the mercy of the outside elements. Sometimes it can be as simple as a change in which way the wind is blowing to affect the temperature in the building. We do monitor the temperature throughout the building and will report problems to the campus facilities group if we go belong the standard as laid out the campus policy. We do know that we switched from cool water to warm water several weeks ago, so there is no chance the a/c is still on, but let us know when it does feel cool! (Nov 27/08)
Answered by: Anne Pottier (Associate University Librarian, Library Services)

Categories: Temperature, Mills  |  Permalink
Add comment to this suggestion

(Jul 9/08) I appreciate the facilities, the staff is great, and the resources are
abundant, but I always feel like Im breathing dirty air. The air is
always stale, especially in the winter (no circulation). Actually it feels
like Im working in an outhouse. Its 2008, air circulation should not be
a problem, at least not for $6000 /year tuition. Please resolve this
matter ASAP.

PS. Please note that air quality (E.P.A.) considers the air inside a home
(with circulation) 10 times more polluted than outdoor air. Why are you
killing us? Please follow up with a resolution, as Ill be discussing this
matter with McMaster University Vice President.

Library response:

Thank you for your email. We do try to respond as soon as we get complaints about air quality, but in some cases there is not much which can be done.

Normally the percentage of fresh air being circulated in the library is in the 20-30% range, dropping no lower than 10% but can be up to 80%. When the addition of outside air would dramatically improve our inside air (for example a heat wave outside when the heat is still on in the library) we would request that Campus Facilities Services open the dampers wider to permit more outside air to come in. During a particularly bad cold snap we would request that the dampers be closed significantly to help us keep the library warm. We do need to keep in mind that all fresh air has to be conditioned before being circulating, so the more fresh air brought in the more work the HVAC system must do. In addition, the library uses a forced air cooling system (not a/c) which does not include any humidity controls, so some days in can feel quite sticky, depending on what is happening outside.

There can also appear to be problems with air circulation at times, depending on several factors, including where you are in the building, whether maintenance is being performed on the fans, etc.  Monthly maintenance is done on each of the 30 fans which serve Mills. Each fan requiring service (filter changed, belt replaced, etc) must be shut down to do this maintenance. Finally, Mills library has had four additions to the original building, each of which required a new HVAC system to be sync'd with an existing system, which is always problematic.

Please do continue to report these types of problems to us when you notice them and we will do our best to remedy the situation. 

(Jul 14/08)
Answered by: Anne Pottier (Associate University Librarian, Library Services)

Categories: Temperature, Mills  |  Permalink
Add comment to this suggestion

(Mar 10/08) it was too cold,, i always have to wear my big coat and it doesnt feel good to study like that

Library response: I am sorry that you found it too cold. Can you tell us which library you were in and where you were sitting at the time? We do work with physical plant staff to monitor and adjust temperatures in the libraries, but this can sometimes be difficult when outside temperatures fluctuate, particularly at this time of the year. (Mar 10/08)
Answered by: Anne Pottier (Associate University Librarian, Library Services)

Categories: Temperature  |  Permalink
Add comment to this suggestion

(Feb 26/08) how does the fireplace in the history of medicine room in the basement of the health sci libary get turned on/off?

Library response: The fireplace in the History of Medicine Room in the Health Sciences Library is turned on and off by library staff. Because of the hazards involved in dealing with gas and a pilot light, we ask everyone else to refrain from trying to turn it on. If you want the fireplace on (or off) while studying in the History of Medicine Room, please knock on the door of the Archivist/History of Medicine Librarian and ask for assistance. If there is no response in that office, please contact the Circulation Desk for assistance. Please do not tamper with the controls on your own. (Feb 27/08)
Answered by: Tom Flemming (Head of Public Services, McMaster University Health Sciences Library)

Categories: Other, Temperature, Health Sciences  |  Permalink
Add comment to this suggestion

(Feb 10/08) Although I understand that it is difficult to regulate temperature, the Learning Commons Room is always extremely cold- especially at night. I have had to continue working with my jacket and mittens at times. (Difficult, let me tell you!) Is it possible to have space heaters in the corners of the room?

Library response: Thanks for your message. It is especially helpful to know this happens specifically in the corners of room. We are working towards maintaining a balance for the temperature in the Learning Commons as temperatures fluctuate drastically outside. We will report this problem and hope that a more comfortable, constant temperature can be realized shortly. (Feb 10/08)
Answered by: Anne Pottier (Associate University Librarian, Library Services)

Categories: Temperature, Mills  |  Permalink
Add comment to this suggestion

(Feb 7/08) As of 1:20pm Feb 7, 2008; the temperature in the learning commons room on second floor Mills is uncomfortably warm, negatively affecting the usability of the space. Please monitor more consistantly. On Wendnesday Feb 6 I found the the space went from over hot through cold during the afternoon,which supports the need for monitoring.

Library response: Thanks for your message. We are working towards maintaining a balance for the temperature in the Learning Commons as temperatures fluctuate drastically outside. We will report this problem and hope that a more comfortable temperature can be realized shortly. (Feb 7/08)
Answered by: Anne Pottier (Associate University Librarian, Library Services)

Categories: Temperature, Mills  |  Permalink
Add comment to this suggestion

(Feb 3/08) Sunday Feb 3, 2008 - Its freezing in the learning commons! Please turn on the heat.

Library response: We are sorry about the cold temperatures in the Learning Commons. We received comments from several people and did contact Physical Plant right away asking that they address the problem. We are following up with them this morning (Monday)to see what can be done to make sure this does not happen again. (Feb 4/08)
Answered by: Anne Pottier (Associate University Librarian, Library Services),Catherine Baird (Marketing, Communications and Outreach Librarian)

Categories: Books/Journals/Databases, Temperature, Mills  |  Permalink
Add comment to this suggestion

(Jan 17/08) The map library is very cold! It is usually cooler than the rest of the library but this month it has been frigid! Too cold to work there, just a few degrees warmer would be nice.

Library response: Thank you for letting us know. We do try to keep the temperature at a comfortable level, but sometimes during cold snaps or warm spells, it takes some time for adjustments to take effect. (Jan 18/08)
Answered by: Catherine Baird (Marketing, Communications and Outreach Librarian)

Categories: Temperature, Mills  |  Permalink
Add comment to this suggestion