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(Jul 6/18) My name is Dustin Burlet and I am a PhD student at McMaster Divinity College (Old Testament).

I have received your email via your business card that was given to me by Kim at the McMaster
Mills Library here at McMaster University.

I expressed to Kim my concern about the BS section of the library on the fifth floor, in
particular, the moveable stacks and the high degree of usage that that section receives. I
voiced a desire to see if it might be possible to put these items in a non-moveable stack
section of the library and Kim informed me that you, Anne, were the person to speak to with
respect to this matter, hence this email.

I wonder Anne, what might possibly be able to be done to help to facilitate a change in this
area. I do not wish to petition the library, nor do I wish to start a campaign or a flood of
emails and such. I only wish to know what possibly might be able to be done to begin (and
expedite) the process of transferring the BS items on the fifth floor to a non-moveable stack
section.


Thank you very much for reading this email Anne and for any consideration that you might give
to this request. Have a great day,

Sincerely and with respect,

Dustin Burlet

Library response:

Good morning Dustin - I believe I have addressed this issue via email with you directly, but am happy to post the response here as well. Anne

We understand that the books in the religion call number ranges are well used compared to many other areas of the library, and we're glad that this collection is active. Currently, we're not able to relocate the religion call number ranges without disrupting the flow of the stacks floors, which would make them even more difficult for users to navigate. We are working internally to develop ways to make our print collections more welcoming and engaging for users. We may also have some opportunity to re-arrange the stacks in the future, but the collections spaces are just too tight to permit this at the present time.

 

 I do want to make sure you are aware of our new virtual shelf browse feature which is available via the catalogue: https://library.mcmaster.ca/content/quick-search-faq#Can_I_browse_by_call_number.  Here you can browse the books in a call number range, then if you wish to use one of them click the Request button and our staff will retrieve the items and bring them to the main floor service desk area for you. If you need only a single chapter, you can also request this via the catalogue, and Library Services staff will scan and send it to you electronically.

 

 We appreciate your patience as we work through various collections related issues in the library.

(Jul 6/18)
Answered by: Anne Pottier (Associate University Librarian, Library Services)

Categories: Books/Journals/Databases, Mills  |  Permalink
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(Oct 24/17) Hi Mac Libraries - Is it possible for us to get a subscription to The Financial times? Given
the current state of our global economy, I think it would be beneficial for our students and
faculty to have access to this credible resource. Thanks!

Library response:

The library has online coverage from several providers with a one-month embargo, and our Innis library receives the print newspaper - http://discovery.mcmaster.ca/iii/encore/record/C__Rb3077411?lang=eng.  Unfortunately, pricing for digital access for libraries is very different than that provided for individuals - the papers want to stay in business! - and to date, our combined print/embargoed access is the best we can do.  Agreed that this is a good source!

(Oct 26/17)
Answered by: Janice Adlington (Collections & Information Resources Librarian)

Categories: Books/Journals/Databases  |  Permalink
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(Oct 12/17) Hello,

I am very confused with the new catalogue on library computer. It only seems to show e-books and
the regular library catalogue is blocked for some reason. Normally Id just go on my phone to the
library catalogue, but the wifi coverage in the upper floors of Mills that even this is
frustrating.

Thank you

Library response:

I'm sorry to hear that you're finding the new catalogue confusing. 

There are three different kinds of searches that you can do:

  1. The Quick Search tab simultaneously searches the library catalogue and the contents of several subscription and open access databases. The search results on this tab do include the Library's catalogue of both print and online resources, but the additional databases being searched mean that you will often see many more online resources.
  2. The Catalogue tab provides the same interface, but searches only McMaster’s library catalogue. This tab will show you both print and online resources, but only those that we have added to the McMaster libraries' catalogue.
  3. The Classic Catalogue link on the Library homepage takes you to a different interface. This site supports browsing of the library catalogue by author, title, subject, and others, as well as a keyword search. The search results here will include both print and online resources from the Library's catalogue, presented in a more traditional interface.

 

 

You can move from Quick Search to Catalogue by clicking the appropriate tab on the Library's homepage or in the search results screen. The Classic Catalogue is separate from the other two. Follow the link on the Library's homepage to search there.

I hope that helps to make the catalogue a little less confusing! There is much more information about the new catalogue and some of its extra features in the FAQ document linked from the Library homepage, or at https://library.mcmaster.ca/content/quick-search-faq. 

(Oct 12/17)
Answered by: Wade Wyckoff (Associate University Librarian, Collections)

Categories: Books/Journals/Databases, Mills  |  Permalink
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(Aug 21/17) Ive been testing out the new catalogue pretty extensively this week and I have to say it falls
short in a lot of ways. Unless Im totally missing it, the place of publication has been
removed from the catalogue listings. And the search by text function is gone. Are these
features that will be added back? I know any new system is going to have growing pains, but
this is really frustrating.

Library response:

Thanks for testing out the new catalogue and sharing your comments. 

The place of publication information is on our list to add for the new discovery interface; it's not included in the "out of the box" display settings, but we agree it's useful information. It does appear in the Classic Catalogue record display.

When you say "search by text", I'm guessing that you want to browse the catalogue. As with our previous catalogue, the main search box on the Library's website is all keyword searching. You can look for words together as a phrase in that interface by putting the phrase in quotes, but it won't present you with a browse result.

The Classic Catalogue interface does support browsing. With the exception of Keyword, all of the Classic Catalogue indexes are phrase searches and will look for records with your search terms in the order that you entered them. Choose the index that you want to search--author, title, journal title, subject, etc.--from the dropdown to get started.

I hope that helps. If you have additional questions, don't hesitate to get in touch: http://library.mcmaster.ca/justask

Wade Wyckoff
Associate University Librarian, Collections

(Aug 22/17)
Answered by: Wade Wyckoff (Associate University Librarian, Collections)

Categories: Books/Journals/Databases  |  Permalink
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(Jul 15/14) Hi, may I recommend that the library purchase a copy of McMaster alumnus Max Haivens important new book: Cultures of Financialization (Palgrave Macmillian 2014). His recent Crises of Imagination, Crises of Power (Zed Books, 2014) is also worth acquiring.

http://www.palgrave.com/page/detail/cultures-of-financialization-max-haiven/?k=9781137355966

Thanks!
Simon Orpana

Library response:

Thanks for alerting us to these publications..  The library has purchased "Crises of Imagination' as an e-book, and will buy "Cultures of Financialization: Fictitious Capital..." when Palgrave releases it later in August.  Looks interesting!

 

 

 

(Aug 14/14)
Answered by: Janice Adlington (Collections & Information Resources Librarian)

Categories: Books/Journals/Databases  |  Permalink
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(Feb 19/14) Please add the journal of Medical Internet Research to our access. High relevance and many articles support my research interest.
Many thanks, MSc candidate(eHealth)

Library response:

The use and accessibility of this title has been reviewed and the journal title will be added to the HSL collection.

(Feb 25/14)
Answered by: mclell

Categories: Books/Journals/Databases, Health Sciences  |  Permalink
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(Jan 24/14) Is there anyway that McMaster students can receive access to a few additional scientific journals? Some of the very common medical journals such as Nature Reviews, Nature Protocols, and even the Journal of Visualized Experiments (JoVE) are not available to mac students. As a graduate student, especially those of us in medical research, it is extremely frustrating to be unable to access these articles. Moreover, the few times I have made requests through RACER, the quality of the print was horrible (it looked like it had been faxed over) and impossible to read. Inadvertently, many of us resort to asking our friends at other institutes such as University of Toronto, to send us copies of these articles. As a research intensive university, is there anyway to fix this? Or at the very least, offer better alternatives (i.e. providing a PDF vs a starchy black and white copy).

Library response:

Thank you for submitting this concern.  The good news is that McMaster currently subscribes to Nature Protocols and a number of Nature Review titles. Please feel free to contact me directly if you have a Nature Review title in mind that we do not subscribe to and I will gladly evaluate this for our collection.  I have heard from the University Library that they plan to begin a subscription to JOVE General.  I expect this will become available in the near future. You mentioned concerns about the quality of RACER requests.  This is a concern for us.  If you currently experience poor quality documents I encourage you to contact the Health Sciences Library directly so that we may resolve the issue. Supporting your educational and research endeavours is a priority at the Health Sciences Library.  Please do not hesitate to contact me directly if you have further resource concerns.

Andrea McLellan

Head of Collections and Technical Services, X24169

(Jan 28/14)
Answered by: mclell

Categories: Books/Journals/Databases  |  Permalink
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(Oct 22/13) Hi! I am a grad student who only comes to campus a couple times a week. I depend on reliable remote access to databases and
the catalogue. I am constantly frustrated with the slow loading pages! Though most of the time I can get the catalogue to work
by refreshing things, I do not find the same success with the ATLA database. I am unable to download 9/10 PDF files when
accessing the database from home. I hit refresh MULTIPLE times, sometimes trying for more than 30 mins on one article. The
PDF will load one or two pages but the progress bar stalls just before the end. This means not only can I not download the PDF,
but I also cant read it. Strangely, this does not happen when I have my computer on campus. I am convinced that if the
catalogue and databases worked as they are supposed to (and as they DO work at other universities Ive attended) the
resource-finding stage of my research would take me half as long. In graduate studies, efficiency can make or break you!
Please work to fix the problem and offer me some suggestions in the meantime. Thanks

Library response:

Thank you for taking the time to report this. I have a follow-up question so am hoping you will reply to me via the email that this response will generate, namely, have you had this problem specifically within the last few days? I ask because we implemented a fix last week that we thought had resolved these issues, and yours is the first report of issues after the application of that remedy. Hence currency is paramount here.

(Oct 22/13)
Answered by: Dale Askey (Associate University Librarian, Library Learning Technologies)

Categories: Books/Journals/Databases  |  Permalink
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(Sep 8/12) I want to recommend a referencing software, known as mendley.It is far more easier and user-friendly compared to refworks. Moreover refworks has lot of issues for off-campus users. Mendley has lots of updated features like free sharing of references which makes it more helpful for a cross country research. I request you to kindly have a look into this issue.

http://www.mendeley.com/compare-mendeley/

Library response:

Thanks for your suggestion to consider replacing RefWorks with Mendeley.  We are certainly aware of this product.  However, we have licensed RefWorks through OCUL (Ontario Council of University Libraries) who agree on joint products and get good prices as a result.  We simply can't afford to license a separate product on our own.  Sorry!  In the meantime, you can use the free version of Mendeley which comes with lots of neat features including mobile access, although you are limited to 50 MB of storage space.

(Oct 16/12)
Answered by: Liz Bayley (Director, Health Sciences Library)

Categories: Books/Journals/Databases, Health Sciences  |  Permalink
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(Mar 7/12) Hello staff! thanks for maintaining a great library system! I was wondering if you could tell me if you have any book suggestion forms (online or in person?)? If you do, can you tell me how that works? if not, I was wondering if you have considered implementing one? Thanks.

Library response:

Thanks for the compliment, we're glad that you like the libraries!

We do have book recommendation form on our website that you can use. Here's the link: http://library.mcmaster.ca/php/bkrecomm.php

(Mar 8/12)
Answered by: Wade Wyckoff (Associate University Librarian, Collections)

Categories: Books/Journals/Databases, Mills  |  Permalink
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(Jan 22/12) It would be very helpful if the library had this available:
Perspectives on Complementary and Alternative Medicine
ISBN 9780203023297

Thank you.

Library response:

Thank you for sending in this book recommendation.  I am happy to purchase material on this topic, however I notice that this book was published in 2006 and is a bit old.  I will investigate purchasing recent books on Complementary and Alternative Medicine, but if you feel that this book in particular should be added to the collection, please contact me directly and I can do that.

Regards,

Andrea McLellan, Head of Collections, Health Sciences Library.

(Jan 23/12)
Answered by: Andrea McLellan (Head of Collections and Technical Services, School of Medicine Liaison)

Categories: Books/Journals/Databases  |  Permalink
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(Dec 13/11) RECOMMENDED ACQUISITION: JOURNAL OF MORAL PHILOSOPHY (BRILL).
APPLICATIONS: philosophy; sociology; education; bioethics; humanities

Library response:

McMaster has online access to current issues of this journal via Swetswise

http://library.mcmaster.ca/catalogue/Record/1848072

Scholars Portal is working to correct an issue with the ejournals A-Z which prevents some titles from displaying in the list.  We believe this problem started on Sunday, and we hope they will have it resolved very quickly.  Right now, the 'Journal of Moral Philosophy' is only visible from the catalogue.

 

(Dec 13/11)
Answered by: Janice Adlington (Collections & Information Resources Librarian)

Categories: Books/Journals/Databases, Mills  |  Permalink
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(Dec 10/11) SCOPUS is not availabe from 1 month ago. This database belongs to Elsevier ScienceDirect. When I try to connect it via Libaccess, it says:
(You cannot connect to Scopus because you are outside your institutes access range.
Please contact your library or administrator and ask for a free Username and Password. You will then be able to access Scopus anytime, anywhere.)
It is worthy to note that this problem occers only for Scopus database and just from 1 month ago. Does the access to Scopus is expired?
Are you planning to make it available again? I need to access it frequently.

Library response:

McMaster University does not maintain a subscription to Scopus; however, this database was accessible for approximately one month during October on a trial basis only.

Kind regards,

Andrea

(Dec 12/11)
Answered by: Andrea McLellan (Head of Collections and Technical Services, School of Medicine Liaison)

Categories: Books/Journals/Databases  |  Permalink
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(Oct 24/11) Please give MORRIS back to me. And please -- as a matter of technical policy --
dont turn off any legacy way of doing catalog searches until you are sure that every
last student who ever used an old way is long gone from the university.

Your new catalogue implementation is pretty horrible at this point, not news to you
Im sure.

But critical now at mid-semester is that Export to RefWorks from the book catalogue
does not work (from e-journal DBMSs it is fine). After logging into RefWorks, you
wait and wait then finally import failed is always the message.

Please prioritize this fix!

Thank you

Library response:

Thanks for the feedback. You hit the nail on the head, and all I can say is we're aware of the issues and working through them one at a time. A few details, at least, might help answer some things.

It's not possible, alas, to leave legacy systems running in parallel to new systems. The reasons for that are myriad, but there's no way around it, not least in a contractual sense. In this particular case, we did not manage the transition as well as we could have for myriad reasons, one of which was that I assumed my position in the middle of the migration from one system to the other, so the interface work got underway far too late due to that.

The good news I can share is that the RefWorks issue, previously identified, has been moved up the queue for remediation, as have the other functions next to it on records (emailing and 'cite this'). The other good news is that our catalogue will get better, step by step. Thanks for your patience, and for pointing out this particular issue.

(Oct 24/11)
Answered by: Dale Askey (Associate University Librarian, Library Learning Technologies)

Categories: Books/Journals/Databases  |  Permalink
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(Sep 28/11) Computer #30366 in Mills second floor- PDF reader not working!

Library response: Thanks for letting us know! We'll check on this.
(Sep 29/11)
Answered by: Wade Wyckoff (Associate University Librarian, Collections)

Follow-up Comments:

this should be working now. (2011-09-29)


Categories: Books/Journals/Databases, Mills  |  Permalink
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(Sep 23/11) Time Magazine would be a great addition to our already outstanding collection of extracurricular reading material.

Library response:

We would love to have Time magazine at Innis but it is considered a general news magazine and not specific to Business.  However, the good news is that the August 8th 2011 edition is available in paper format at Mills Library:  http://library.mcmaster.ca/catalogue/Record/789926

Thank you for your comments and compliments about our collection.

(Sep 23/11)
Answered by: Ann Pearce (Supervisor, Information Services, Innis Library)

Categories: Books/Journals/Databases, Innis  |  Permalink
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(Sep 12/11) The new catalogue, introduced last week, is worst than the one introduced in May, which
was itself almost unusable. The library system no longer has a reliable catalogue
system. Functionally, the library is now useless.

Library response:

Yes, we've gone through a bit of a rough patch with our catalogues, and the timing could not have been less fortuitous, we know. As the saying goes, when it rains, it pours, and we've even experienced some unexpected outages on external servers that have taken down the catalogue. Thankfully, that is now behind us, and we are making incremental improvements to the catalogue. Please bear with us through this phase; ultimately, the new catalogue will be a very powerful and full-featured tool.

I am curious, however: what you are trying to do? I wonder if we can't address some specific concern. 

(Sep 22/11)
Answered by: Dale Askey (Associate University Librarian, Library Learning Technologies)

Categories: Books/Journals/Databases  |  Permalink
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(Aug 12/11) the new library catalog search is horrible! The old one was actually quite nice. I cant find a single useful book using the new catalog search! Please improve this tool!

Library response:

Thanks for taking the time to share your concerns about the library catalogue search.

The public catalogue interfaces that we previously had in place were directly tied to the staff-side library management software. MORRIS, in fact, was an integral part of that older system. The Endeca public interface that we had been running for the past three years or so was also customized to work specifically with that product.

The library management system that we previously used is no longer being developed by the vendor, requiring a move to a different platform with different system architectures. As MORRIS was part of the old system, retaining it was not an option--though we did move any lists that users had created and saved in MORRIS from that interface to the current catalogue as part of the migration. Checkouts and other user account information were also retained and moved forward. Similarly, Endeca could not be moved forward without significant amounts of redevelopment.

I do want to reassure you that searching will get better. The catalogue search currently available is tied directly to the staff-side management software. We do not see this as a long-term solution to providing library users with access to resources. A team is already working on a replacement interface that will be a vast improvement over the "bundled" catalogue. The new public interface software will be based on VuFind. It is open, flexible, and will let us design with our users' needs in mind. VuFind has already been implemented in a number of academic libraries, including Yale, Georgia Tech, the University of Michigan, and York. We expect to have the new interface in place before the start of the new term.

We appreciate your patience as we work through this interim period.  (Aug 14/11)
Answered by: Wade Wyckoff (Associate University Librarian, Collections)

Categories: Books/Journals/Databases  |  Permalink
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(Jul 28/11) I would suggest reverting back to the old search engine on the library website. The new search engine is not very good. For example, when Inorganic Chemistry is typed into the search window with title selected, it is the 14th entry on the list, behind entries such as Introduction to Coordination Chemistry and Physical Inorganic Chemistry: Principles, Methods, and Reactions. This is not a new phenomonon as I have experience this problem with many searches over the past couple of months.

Library response:

Thanks for taking the time to share your concerns about the library catalogue search.

The public catalogue interfaces that we previously had in place were directly tied to the staff-side library management software. MORRIS, in fact, was an integral part of that older system. The Endeca public interface that we had been running for the past three years or so was also customized to work specifically with that product.

The library management system that we previously used is no longer being developed by the vendor, requiring a move to a different platform with different system architectures. As MORRIS was part of the old system, retaining it was not an option--though we did move any lists that users had created and saved in MORRIS from that interface to the current catalogue as part of the migration. Checkouts and other user account information were also retained and moved forward. Similarly, Endeca could not be moved forward without significant amounts of redevelopment.

I do want to reassure you that searching will get better. The catalogue search currently available is tied directly to the staff-side management software. We do not see this as a long-term solution to providing library users with access to resources. A team is already working on a replacement interface that will be a vast improvement over the "bundled" catalogue. The new public interface software will be based on VuFind. It is open, flexible, and will let us design with our users' needs in mind. VuFind has already been implemented in a number of academic libraries, including Yale, Georgia Tech, the University of Michigan, and York. We expect to have the new interface in place before the start of the new term.

We appreciate your patience as we work through this interim period. 

(Jul 28/11)
Answered by: Wade Wyckoff (Associate University Librarian, Collections)

Categories: Books/Journals/Databases  |  Permalink
Add comment to this suggestion

(May 25/11) It seems as though there have been recent upgrades to the HSL website that has removed the quick search feature from the home page. I found this very convenient to find particular material that I was looking for. I would like to suggest restoring this feature to the home page. Thank you.

Library response: The HSL webiste has not had any major upgrades recently and still has a search box.  However, what I think you may be looking for is a quick search of the library catalogue.  The McMaster Libraries catalogue had a major change at the beginning of May, with a temporary user interface in place.  Once this interface has been finalized, we will be adding the library search box back to our main page.  Thanks for letting us know that this is a useful feature. (Jun 8/11)
Answered by: Liz Bayley (Director, Health Sciences Library)

Categories: Books/Journals/Databases, Health Sciences  |  Permalink
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(May 17/11) I learned today that the journals at Thode will be put into storage, making it a much more difficult process for me to get the articles Id need for my research. Moreover, it means that quickly looking to see if an article would be useful before taking the journal out is now impossible. I understand the desire to make more study space, but please do consider making it just as easy for journals to be accessed, as they are an invaluable part of the research we do.

Library response:

Thank you for taking the time to let us know your thoughts on moving the journals from the second floor of Thode. I certainly understand your concern about maintaining access to these volumes.

 

Balancing the need for increased user space with space for collections is a challenge facing nearly all university libraries. The second floor of Thode will become much needed study space for McMaster students.

 

Many of our journals are now received online as electronic resources, with only the older issues remaining in paper. The back issues of a journal are, of course, still important to research. When possible, the Library acquires online backfiles in order to provide direct and immediate access to the content of older issues. In cases where we do not have stable, ongoing electronic access to the older volumes, the Library will continue to provide access to these materials in print.

 

Relocating the print journal volumes within the building at Thode has been part of the Thode renovation planning process over the past several years, and was itself a result of public meetings regarding the renovations. We have posted a review of the planning process on our website at http://library.mcmaster.ca/news/8806. The journals are not being moved off-site and will remain physically located at Thode. 

 

Any print journal volumes that you need following their relocation can be requested online (http://library.mcmaster.ca/php/storage_thode.php?status=noncirc) and will be retrieved for you within one weekday of your request.

 

Please feel free to contact me directly if you have additional questions.

(May 19/11)
Answered by: Wade Wyckoff (Associate University Librarian, Collections)

Categories: Books/Journals/Databases, Thode  |  Permalink
Add comment to this suggestion

(Apr 26/11) I was informed that the journals shelved on the second floor will be transferred to storage over the summer. Obviously this will make those resources less easily accessible. I understand that the space may be renovated to benefit students and their research, yet this change seems counter productive. I would like to suggest that the journals not be put into storage; perhaps an alternative shelving strategy can be looked into.

Library response:

Thank you for taking the time to let us know your thoughts on moving the journals from the second floor of Thode. I certainly understand your concern about maintaining access to these volumes.

 

Balancing the need for increased user space with space for collections is a challenge facing nearly all university libraries. The second floor of Thode will become much needed study space for McMaster students.

 

Many of our journals are now received online as electronic resources, with only the older issues remaining in paper. The back issues of a journal are, of course, still important to research. When possible, the Library acquires online backfiles in order to provide direct and immediate access to the content of older issues. In cases where we do not have stable, ongoing electronic access to the older volumes, the Library will continue to provide access to these materials in print.

 

Relocating the print journal volumes within the building at Thode has been part of the Thode renovation planning process over the past several years, and was itself a result of public meetings regarding the renovations. The journals are not being moved off-site and will remain physically located at Thode. We have posted a review of the planning process on our website at http://library.mcmaster.ca/news/8806.

 

Any print journal volumes that you need following their relocation can be requested online (http://library.mcmaster.ca/php/storage_thode.php?status=noncirc) and will be retrieved for you within one weekday of your request.

 

Please feel free to contact me directly if you have additional questions.

(May 19/11)
Answered by: Wade Wyckoff (Associate University Librarian, Collections)

Categories: Books/Journals/Databases, Thode  |  Permalink
Add comment to this suggestion

(Apr 26/11) Do not move the journals off of 2nd floor. Graduate students, professors, and undergrads, rely on those journals to write papers or run experiments. Moving the journals to an inaccessible location in the basement will retard research, which will affect grant money and recruitment. Remove some of the computers on the main level (that are often not used for study purposes) or get rid of the eatery (which shouldnt be in a library anyways) if you need more room, the journal articles are way more valuable than checking your facebook status or getting a coffee.

Library response:

Thank you for taking the time to let us know your thoughts on moving the journals from the second floor of Thode. I certainly understand your concern about maintaining access to these volumes.

 

Balancing the need for increased user space with space for collections is a challenge facing nearly all university libraries. The second floor of Thode will become much needed study space for McMaster students.

 

Many of our journals are now received online as electronic resources, with only the older issues remaining in paper. The back issues of a journal are, of course, still important to research. When possible, the Library acquires online backfiles in order to provide direct and immediate access to the content of older issues. In cases where we do not have stable, ongoing electronic access to the older volumes, the Library will continue to provide access to these materials in print.

 

Relocating the print journal volumes within the building at Thode has been part of the Thode renovation planning process over the past several years, and was itself a result of public meetings regarding the renovations. We have posted a review of the planning process on our website at http://library.mcmaster.ca/news/8806.

 

Any print journal volumes that you need following their relocation can be requested online (http://library.mcmaster.ca/php/storage_thode.php?status=noncirc) and will be retrieved for you within one weekday of your request.

 

Please feel free to contact me directly if you have additional questions.

(May 19/11)
Answered by: Wade Wyckoff (Associate University Librarian, Collections)

Categories: Books/Journals/Databases, Thode  |  Permalink
Add comment to this suggestion

(Mar 22/11) Just thought you should know that GV 505 .M35 1997 and GV 1787 .T35 2003 are either not checked in as the database says or are improperly shelved.

Library response: Thanks for letting us know. We'll check on the whereabouts of these two items. (Mar 26/11)
Answered by: Wade Wyckoff (Associate University Librarian, Collections)

Categories: Books/Journals/Databases, Mills  |  Permalink
Add comment to this suggestion

(Jan 12/11) UpToDate is one of the most widespread and reliable sources for medically relevant information available in an electronic form. From speaking to various doctors, it is their recommendation as a source to turn to for medically relevant information. The fact that this resource is available on campus only is inconvenient, and I strongly recommend finding a way to allow accessibility of this resource through libaccess so that students can refer to it from locations other than campus.

Library response:

Thank you for your suggestion regarding UpToDate.  The Health Sciences Library licenses many excellent evidence-based resources;  unfortunately, UpToDate is not available off-campus.  The reason for this restriction is due to the fact that UpToDate is prohibitively expensive for universities to license for off-campus access.  An individual license is much more reasonable, and costs approximately as much as a standard medical textbook.  Purchasing an individual subscription is an option to consider if you find on-campus access inconvenient.  Another option would be to investigate our other evidence-base point-of-case resources : http://hsl.mcmaster.ca/resources/program/medicine/clinical.html

 Kind regards,

Andrea

(Jan 20/11)
Answered by: Andrea McLellan (Head of Collections and Technical Services, School of Medicine Liaison)

Categories: Books/Journals/Databases  |  Permalink
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(Dec 11/10) Just wondering if there is a way at all to place a hold on a book through the internet? If there is such a feature, I would say that the designers of the McMaster library system have taken great efforts to make the website the worst user friendly Ive ever come across.

Thanks,

Library response:

You are correct.  The McMaster Libraries circulation system does not currently allow users to place holds via the internet.  We provide access on a first-come-first-serve basis due to the fact that the collection is in high demand throughout the academic term.

I am sorry to hear that you feel frustrated by the layout and design of the website. If you are having problems finding out more about policies or services please feel free to contact our service desks.

 

Kind regards,

Andrea McLellan,  Health Sciences Library

 

Service Desk contact numbers:

Health Sciences Library Information Desk : 22327

Innis Reference Desk : 22081

Mills Reference : 22533

Thode Reference : 22000

 

(Dec 16/10)
Answered by: Andrea McLellan (Head of Collections and Technical Services, School of Medicine Liaison)

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(Jun 2/10) Today I needed to check out a book on reserve for a midterm I have tomorrow, however when I arrived, the book was already checked out (and there is only one copy). The textbook wasnt returned at the end of the two-hour time slot, and as a result, I had to scramble to get a hold of the textbook from another source!! This has happened to me before in another course. Can you please adjust your borrowing/return policies for books on reserve to ensure they are returned on time? Perhaps increase the fines, or restrict the book from being removed from the library so that the person can be tracked down.

Library response:

Thanks for submitting your comments.

Unfortunately, we have little control over when a person will return a reserve item.  However, we do our best to contact that person when an item is overdue.  If you find you have the same problem in the future, please inform our service desk staff and they will make sure the person is contacted right away and is asked to return the item as others are waiting to use it.

Our policy is that we do not routinely purchase textbooks for the library collection, and they are not often available as reserve items.  You can check the bookstore to see if they have the textbook you require for purchase if it's not available as a library reserve item.

Some of our reserve items are for "in library use only", but again, there is no guarantee that they will be returned exactly on time.  Thanks for your comment about increasing fines for reserve materials.  The information you have provided for us is good for us to know when we consider changes to our policies and fine amounts.

Please don't hesitate to communicate with our service desk staff if you encounter problems. They may be able to offer alternatives to you.

(Jun 4/10)
Answered by: Lynn Schneider (Supervisor, Circulation & Collection Maintenance, Health Sciences Library)

Categories: Books/Journals/Databases, Thode  |  Permalink
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(Feb 20/10) I think you should consider adding HeinOnline to the databases, I have come across it numerous times in my research and would like to be able to access these articles.

Library response: We have looked at HeinOnline - especially the Law Journals Collection (which gives full runs of journals, except for the most recent one or two years).  There is quite a bit of overlap with LexisNexis, but Hein goes back further.  I'd like to say that we can add it, but right now, we're only able to pick up new databases when we cancel others:  but we will keep Hein in mind as we evaluate our eresources. (Feb 22/10)
Answered by: Janice Adlington (Collections & Information Resources Librarian)

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(Dec 26/09) I would like to recommend a book that I used last semester at another college for purchase by the library. Information is as follows:
Title: Todays White Collar Crime: Legal, Investigative, & Theoretical Perspectives
Author: Brightman, Hank J.
Publisher: Routledge, 2009
ISBN: 978-0-415-99611-2
Price: $59.95
This book is very comprehensive, and covers a wide range of topics including corporate fraud, government corruption, computer crime, and other timely subjects.

Library response:

Thanks for your suggestion! I've added a copy of this to our book orders.

McMaster students, faculty, and staff are welcome to recommend purchases using the form on our website: http://library.mcmaster.ca/forms/recommend-book-journal. 

(Jan 8/10)
Answered by: Wade Wyckoff (Associate University Librarian, Collections)

Categories: Books/Journals/Databases  |  Permalink
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(Nov 6/09) Hello, this is in regards to e-library usage. It would be EXTREMELY convenient if new windows opened when accessing resources/databases (in particular from health science library databases). If we are trying to use a resource (example, COCHRANE, OVID etc) the window opens in your current Mac session, meaning when you are finished you cannot return to Main Mcmaster/health science resources page without hitting the back button over and over and over again (which is often not possible or feasoble based on the number of references/results viewed). This leaves us to re-enter Mac homepage, then re-enter and log into libaccess, and start the whole process over again when we need to access a new database/resource.

Is this something that is in the works? Or am i missing something here?

thanks

Library response:

OK, so here is a solution which you can use to open a link in a new window.  Instead of left clicking to open the link, right click instead (or the reverse if you use a left-handed mouse as I do).   A menu should appear with the option "Open in New Window" or "Open Link in New WIndow".  Be sure that "libaccess.lib.mcmaster.ca" still appears in the URL in the new window; some browser settings lose the proxy access when they open a new window.  I hope this makes your searching more efficient, and saves your finger and your back button!

(Nov 8/09)
Answered by: Liz Bayley (Director, Health Sciences Library),bannisl

Categories: Books/Journals/Databases, Health Sciences  |  Permalink
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(Oct 28/09) It should be possible to order books through RACER which are only available electronically through McMaster. While the electronic format is great in some respects, it also means that I have to have access to a computer in order to review a book (and this isnt always possible). As a graduate student, I really need my work to be as portable as possible. Any chance that McMaster will revise its RACER policy?

Library response:

Thanks for your comment.  One of the reasons this policy is in place to help us manage our budget most effcetively. We don't have a budget large enough to permit the purchase of materials in multiple formats. The library has decided to select e-versions over print in many subject areas so that more people can access them at once, from anywhere, at any time. Another side to this is that you can access the e-book immediately, without having to wait for it to arrive through interlibrary loan. Many users appreciate this feature.

Please feel free to email me (pottier@mcmaster.ca) to see if we can find a solution for you.

 

(Oct 29/09)
Answered by: Anne Pottier (Associate University Librarian, Library Services)

Categories: Books/Journals/Databases  |  Permalink
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(Oct 13/09) I find it difficult to read textbooks online. Causes headaches & eye strain. Also frustrating when ovid continually boots you out. Would like more hard copies or texts. Thank you!

Library response:

Thank you for providing us with this useful feedback.  We have been purchasing and subscribing to ebooks for a number of years, but in the past couple of years we have greatly expanded this collection.  We have received feedback from students that they prefer to have some books in print format.  As you mentioned, the online environment is not great when reading for long periods of time.

We are not able to duplicate the format for every title we have available online ( ie purchase both print and online) . However, if you have a list of titles that you would like us to maintain in print format, please forward the list to me and I would be happy to investigate this further.

Kind regards,

Andrea mclell@mcmaster.ca

(Oct 13/09)
Answered by: Andrea McLellan (Head of Collections and Technical Services, School of Medicine Liaison),bannisl

Categories: Books/Journals/Databases, Health Sciences  |  Permalink
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(Aug 28/09) Ive noticed that the new library catalogue gives examples of what to type in the search bar. This isnt a bad idea, however, it has been set up poorly. If I type a search term into the bar and THEN choose title or author etc... it defaults back to the search example, so I have to retype my terms. Essentially, it forces you to choose your search category first and then type your terms. This is very counter-intuitive and frustrating. Could the system be changed so that once a term is typed the category can be changed without getting rid of the term?

Thank you

Library response: Thanks for reporting this problem. We are in the process of correcting it so that your search term is retained without defaulting back to the search example.  You should see this fix shortly. (Aug 28/09)
Answered by: Lynn Schneider (Supervisor, Circulation & Collection Maintenance, Health Sciences Library),bannisl

Categories: Books/Journals/Databases  |  Permalink
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(Jun 28/09) Could the available criteria for searching the catalogues be extended to include page counts? Maybe a range could be given
by the catalogue user.

In certain subjects, the particular use of a given text is often related to its thickness (eg., math texts that are ungodly huge are
usually used in the classroom, and smaller ones elsewhere).

I know this suggestion sounds strange, but it would be a great help to have it carried out.

Thanks!

Library response: Thanks for the suggestion. In reality, our catalogue records don't contain page counts for all our books, so even if we did add that as a search option, the results would probably be misleading (providing results only for catalogue records *with* page counts, ignoring those without, even if they meet the page count searched for). Still, it's a useful suggestion and an interesting idea, so I'm adding it to our list of interface and functionality changes for the catalogue. We'll certainly investigate it further and implement the feature if we can! (Jul 9/09)
Answered by: Amanda Etches-Johnson (User Experience Librarian),bannisl

Categories: Books/Journals/Databases, Thode  |  Permalink
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(Jun 23/09) Please contact ISI (Web of Science) and complain that in a citation search that locates citations outside of the subscription set (I presume the subscribed are journals for which the get it icon appears) the message None of the Citing Articles are in your subscription is worse than unhelpful -- it is infuriating and unscientific. Why the heck not list citing data and let the user try to persuade his or her library to extend a subscription, or at least file an ILL request.

This happens eg. on seeking citations of the article by Kuznicki ZT, Ley M, Lezec HJ, et al of July 2006 in MATERIALS SCIENCE & ENGINEERING C-BIOMIMETIC AND SUPRAMOLECULAR SYSTEMS (special issue) SI961-965. To see the said reference, do a citation search on the 1997 parent - Clugston DA, Basore PA in PROGRESS IN PHOTOVOLTAICS 5(4) 229-236 (its the third citation, and supposedly has 4 children, but you wont see by whom) !

Library response:

ISI has launched a new component within the Web of Knowledge:  the Conference Proceedings Citation Index.  Citation counts from this index now appear in the total, whether or not the institution has a subscription.  In this case, ISI has treated the reference you're interested in as a proceeding paper, and does not permit us to view any information about the articles which have cited it.  The Library is now considering our options or providing citation information.

   We received the following response from ISI to your comments:
"Thank you for this feedback. I have forwarded this to the product developer, our technical teams and the Sales Director. We have had many discussions about the way to handle citations to Proceedings data where it is not part of the regular subscription. I think the general consensus was
that users would prefer to see the total citation count even if they could not view all citations. In fact, this is the way the Web of Science has always functioned for users that did not subscribe to all 3 indexes. That said, we completely understand that some users may find this frustrating."

Please feel free to direct any further questions to Janice Adlington, eResources Librarian (adling@mcmaster.ca)

 

(Jun 24/09)
Answered by: Anne Pottier (Associate University Librarian, Library Services),bannisl

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(Jun 15/09) Patron would like to suggest that : Description of the International Bridge constructed over the Niagara River, near Fort Erie, Canada, and Buffalo, U.S. of America published 1873 be digitized because hes spoken with a number of Canadian historians, Fort Erie histoical society and historians at Brock University and this book is not known to them. Author Gzowski was the leading engineer in Canada at this time. this book contains maps and folio drawings and the condition is poor, brittle and disintegrating.
Carl Riff

Library response:

Thanks for the suggestion! The Library does have a digitization program underway for books that are no longer copyright protected, and we're certainly interested in knowing which books our users would like to have done.

I did check on this book and, unfortunately, our copy is too fragile to survive the scanning process. A copy from Harvard has been digitized and is available through both the Internet Archive (http://www.archive.org/details/descriptioninte00gzowgoog) and GoogleBooks (http://books.google.ca).

(Jun 23/09)
Answered by: Wade Wyckoff (Associate University Librarian, Collections)

Categories: Books/Journals/Databases, Other, Thode  |  Permalink
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(Feb 11/09) Although I was against having books put into storage after being scanned, I felt it was because I did not enjoy reading from the screen and would rather read from a book. I figured I was old fashioned and that I should get with the times. (As all young people are being told to do by those who produce the technology)

Anyway, I started reading the so called scanned books and half the time, they are useless to see online. Ill give a particular example.


Plastic deformation behavior of pure magnesium in the temperature range 4.2K--300K
by Bhattacharya, Basab, Ph.D., McMaster University (Canada), 2006, 302 pages; AAT NR28246


I encourge someone to look up that PhD Thesis up and go to pages 246ish to look at the TEM images that have been performed. They are impossible to see. TEM samples take weeks to prepare and analyze. Now they can no longer be appriciated or learned from.

Is this what we have to look forward to in the future? Personally, I would have rather bought my coffee from Tim Hortons and spent the extra money that went to build the cafateria at thode on a better scanner.

What can be done about such bad quality?

Library response:

Thank you for your comment. We appreciate you bringing this to our attention.

The thesis in question was digitized from microfilm by ProQuest and I would agree the images in this section of the thesis are quite poor. We will take a look at the original copy and see if we can't do better ourselves and replace these pages or make an alternate copy available.

If you would like me to communicate with you directly on when this updated copy might be available, please send me an email - pottier@mcmaster.ca

 Update: I have had this thesis re-digitized and the images are much better. Can you please send me an email so I can share this new file with you?  Thanks!  Anne Pottier (pottier@mcmaster.ca)

(Feb 11/09)
Answered by: Anne Pottier (Associate University Librarian, Library Services)

Categories: Books/Journals/Databases  |  Permalink
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(Jan 19/09) The sixth floor of Mills library really needs some TLC. More than once, I have been prohibited from taking out a book which I really needed because someone is stretched out, sleeping in the stacks. While I understand the need for a place to unwind at school (who doesnt!), the sixth floor should still be treated as though it is part of a library, not a hotel. I have noticed that the number of people sleeping on the floor is significantly less on the lower floors- isnt there a way to enforce this uniformly? I access most of my books from the sixth floor, and I know many other students in my discipline who do the same. The computer catalogue is also in a really awkward spot- is there any chance of putting the computer up against the wall like on the other library floors? The organization/maintenance of the other floors is really great- I would just like to see the same care given to the sixth, please! Thanks a bunch.

Library response:

Thanks for your comments. While we can't do much about where people choose to sleep, you can always ask them to move if you need access to the stacks and should feel free to do so. I do expect you find more people slumbering on the 6th floor since it tends to be quieter.

We will look into where the catalogue is placed to see if we can find a more suitable area. Sometimes this floor can be difficult to lay out since it is only a small part of a larger area.

 Thanks for bringing this to our attention.

(Jan 23/09)
Answered by: Anne Pottier (Associate University Librarian, Library Services)

Categories: Books/Journals/Databases, Mills  |  Permalink
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(Nov 26/08) Can you guys buy some Rich Dad series books? Thanks

Library response:

Thanks for the suggestion! We do have one, The ABC's of Building a Business Team that Wins, available at Innis. We'll take a look at the other books that are available in this series.

(Dec 4/08)
Answered by: Wade Wyckoff (Associate University Librarian, Collections)

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(Nov 21/08) E-books ... so many drawbacks:
1)hard on the eyes 2)only access 1 week 3) only access one monitor, cant read at home ... weekends etc. 4)not user friendly
E-books are hard on older persons eyes (after 40) and are not user friendly. Id like to access the hard cover via ILL. [Two separate written suggestions dropped in the Suggestion Box, undated]

Library response: I agree that reading complete books on a computer screen is hard on anybody's eyes.  The reason we have moved to e-books is that so many of our users are no longer located on campus, and this allows them to be accessed from anywhere at any time.  However, there is definitely a need for printed books so we will investigate the possibility of still acquiring hardcopy of titles which we have electronically. (Nov 23/08)
Answered by: Liz Bayley (Director, Health Sciences Library)

Categories: Books/Journals/Databases, Health Sciences  |  Permalink
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(Nov 17/08) My suggestion is to add to the list HeinsOnline Database: http://heinonline.org/

This is a very useful database; Ive come across a number of articles in varying disciplines (political science, philosophy, law) that only this database had - and I couldnt find them in any database available for McMaster students.

Library response:

Thanks for your suggestion. We will look into this resource and get back to you once we have learned more about it!

(Nov 17/08)
Answered by: Anne Pottier (Associate University Librarian, Library Services)

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(Nov 11/08) Why do you not subscribe to the following journal? There are many faculty, students and researchers at McMaster who would benefit from this journal:
Expert Review of Respiratory Medicine

Library response:

Thank you for bringing this title to our attention.  Expert Review of Respiratory Medicine has not been recommended for purchase in the past and we appreciate you taking the time to submit a request.  When considering a subscription for purchase we look at a number of aspects, including our budget, how many times the title has been request through Interlibrary Loan, and how often it is selected to view full text in our databases. At this time we have significant budget restraints.  Additionally, this title has not been requested often through Interlibrary Loan or through the Get It links in Embase. That being said, Respiratory Medicine is a strong area of interest at McMaster, and I have added the title to our recommendation list.  The recommendation file is reviewed periodically when budget conditions are favorable. Thanks once again for your recommendation.  If you wish to contact me via email, I can be reached at mclell@mcmaster.ca - Andrea McLellan  (Acting Head of Collections and Technical Services).

(Nov 24/08)
Answered by: Liz Bayley (Director, Health Sciences Library),Andrea McLellan (Head of Collections and Technical Services, School of Medicine Liaison),Liz Bayley (Director, Health Sciences Library)

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(Oct 27/08) I was wondering if the library could purchase the film Shake hands with the devil. I am aware that we have the documentary and the book. Thanks.

Library response:

Thanks for the suggestion. As you said the library does own the book and the documentary is available through the Lyons Instructional Media Centre. We did pass your recommendation along to Lyons. We do not purchase films for private viewing in the main library.

(Nov 25/08)
Answered by: Anne Pottier (Associate University Librarian, Library Services)

Categories: Books/Journals/Databases, Mills  |  Permalink
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(Oct 3/08) I just visited Thode Library to find a general book on a topic I need to learn about for my comprehensive exam. To my dismay I found that it was in the stacks in the basement. These stacks are very close together and the subject I needed to look at was at the floor level. I had to manoever myself to sit on the floor to look at the books as I could not bend over to reach them because of the confined space between the stacks. I am a healthy, fit, average sized student. If I were less flexible, larger or mobility impared it would be impossible for me to browse through the collections in these stacks. I suggest the stacks be spaced further apart.

As well, the tables in the basement are arranged in such a way that accessing the stacks is a challenge.

Library response: Thank you for making us aware of your concerns about the book stacks in Thode.  In order to renovate part of the first floor of the library it was necessary to relocate about half of the book collection to the lower level.  Although this arrangement is temporary, I cannot say definitively when the books will be moved to their final location,  elsewhere on the lower level, since further renovations are dependent on funding.  It is not practicable to respace the shelving but we can certainly look at rearranging the study tables so that access to the stacks is improved.  And if you require assistance retrieving something from the stacks please do not hesitate to ask at the Circulation Desk. (Oct 3/08)
Answered by: Kathy Ball (Library Director, Science & Engineering, University Library)

Categories: Books/Journals/Databases, Thode  |  Permalink
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(Sep 17/08) I would like to suggest to the Mills Library to invest in a Manga collection. Manga are very popular and are amusing to read. The Universitys students will also benefit academically from manga because the department of religious studies offers a course called Religion and Popular Culture in Japan which discusses and analyzes Japanese pop culture and religion through manga and anime.

Library response:

We have added some graphic novels and similar items to the new Popular Reading collection in the Mills Learning Commons. Unfortunately, they haven't gotten much use, so I suspect we haven't chosen the right ones.

If you have some titles in mind that would be good additions, please use the form on the Popular Reading webpage (http://library.mcmaster.ca/popular-reading) to let us know!

(Sep 18/08)
Answered by: Wade Wyckoff (Associate University Librarian, Collections)

Categories: Books/Journals/Databases, Mills  |  Permalink
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(Sep 11/08) Does the library offer email alerts for overdue items?

Library response: Yes, the library now sends out email alerts for holds, recalls and overdues. Please see the library website at the following link for more details: http://library.mcmaster.ca/borrow/#EmailNotification  (Sep 12/08)
Answered by: Lynn Schneider (Supervisor, Circulation & Collection Maintenance, Health Sciences Library)

Categories: Books/Journals/Databases  |  Permalink
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(Aug 19/08) Hi,
I wanted to recommend having few book trucks/carts/ baskets for students to use while picking books in the different libraries( Mills in partiular). Is this idea feasible? At this time we are not allowed to use the trucks in the different floors.

Library response: We're looking into a solution for this, but that it may involve purchasing some new equipment.  It sounds like a great idea, so we'll post an update as soon as we can. (Oct 15/08)
Answered by: Catherine Baird (Marketing, Communications and Outreach Librarian)

Categories: Books/Journals/Databases  |  Permalink
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