Teaching, learning, or researching remotely? We're here to help! The Library Remote Support Hub has been designed to help you with all your information needs. From accessing books online and connecting to electronic resources remotely to requesting a research consultation and seeking media creation support, the Library Remote Support Hub is here for you.
Email
Send your emails to library@mcmaster.ca
Call the main line: 905-525-9140
Then dial the extension:
Mills, Innis, Thode: 22077
PrintSmart: 22111
Archives: 22789
You'll find our tutorials and guides in the Research Help section of the website. Check it out!
Here are a few specific support resources you might find useful:
Borrowing | Interlibrary Loan | Printing | My Library Account
The Centre is located on the 4th floor of Mills Library outside of elevators 3 & 4, across from the south-west corner staircase. Can't stop by during Lyons' opening hours?
Teaching, learning, or researching remotely? We're here to help! The Library Remote Support Hub has been designed to help you with all your information needs. From accessing books online and connecting to electronic resources remotely to requesting a research consultation and seeking media creation support, the Library Remote Support Hub is here for you.
Contact us using email, chat, text, and phone
All your questions about the library's remote support answered
Access the library's electronic resources remotely
View expanded collections of online videos, e-books, and e-journals now available to the Library
Useful tips and tricks to resolve Google Scholar off-campus access issues and error messages
A list of Library Services, Resources, and Collections tailored for Students
Find out how we are bringing the Library Help desk to your device.
See what’s new with our e-books, online articles, streaming video collections, and more.
The Lyons New Media Centre provides support and resources for a variety of media creation projects.
Access events, videos, guides, and consultations to support you on your way to academic success.
Archives and Research Collections can help you find primary sources for your papers and assignments.
Learn how we can help you access maps and geographical collections.
Learn how we can help you access data and statistical resources, and Geographic Information Systems software and geospatial data.
The Sherman Centre offers a variety of workshop series that develop students’ skills with digital approaches and technologies.
A list of Library Services, Resources, and Collections tailored for Researchers.
See new resources, request purchases, and access our online collections.
Find out how we are bringing the Library Help desk to your device.
Access support to help guide you through all stages of your research process.
Explore the unique archival and rare books holdings of the Library’s Archives and Research Collections department.
Providing researchers with access to maps and geographical resources.
Providing researchers with access to geospatial, statistical and microdata sets, as well as resources and support for managing research data.
The Sherman Centre supports researchers in integrating digital approaches and technologies into their research.
The Lyons New Media Centre provides support and resources for a variety of media creation projects.
A list of Library Services, Resources, and Collections tailored for Instructors.
See new resources and get help with materials for class use.
Find out how we are bringing the Library Help desk to your device.
Find out how the library can support your instruction and your students’ learning.
Archives and Research Collections is here to help you with digitized primary source materials from our collections or guest lectures for your course.
The Lloyd Reeds Map Collection team collaborates with instructors to integrate a wide variety of materials into instructional activities.
Data and GIS Services staff are available to work with instructors on sessions around data and statistcs, data analysis tools and software, Geographic Information Systems (GIS) and geospatial data, and Research Data Management (RDM).
The Sherman Centre supports the integration of digital approaches and technologies into teaching.
The Lyons New Media Centre provides support and resources for a variety of media creation projects.
The Campus Classroom Technologies team supports Echo360 for both in-class and remote use.
