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(Oct 23/13) I have 2 issues with the Health Sciences Library the WIFI delay and the lack of seating around the midterm season. 1.The WIFI is very slow in the Health Sciences Library to the point of being unable to access Avenue to Learn. I prefer to use my laptop because I am able to study without any distractions in the private cubicle type desks. I am requesting that the WIFI slow down be addressed or that some desk top computers be placed in the cubicles so that students that require less distraction may study productively. 2.It has become difficult to find a cubicle during and after midterms when studies increase concequentially the cafeteria use as study space has increased. I am requesting more cubicles in the HSL and more access to electrical plugs in the cafeteria for times when the HLS is full.

Library response:

Please accept my apology for not responding sooner. It’s taken us a bit of time to investigate your concerns. The campus wireless network is managed centrally by University Technology Services (UTS). We have determined that we are unable to fix the problem locally so we have passed your concerns along UTS.

We have also investigated the possibility of adding more seats but unfortunately, there is no additional space to add temporary cubicles without compromising safety.

In terms of your suggestion regarding electrical plugs in the cafeteria, we have passed your suggestion along to Hamilton Health Sciences. The Hospital Cafeteria falls under their jurisdiction. Please feel free to contact me directly if you would like to discuss any of this in more detail. Thank you.


(Nov 13/13)
Answered by: Jennifer McKinnell (Director, Health Sciences Library)

Categories: Computers/WiFi/Printers, Health Sciences  |  Permalink