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(Jul 7/12) Hi. In the last couple of months, the library website has been very slow for me. Its not my internet speed, as I can access other sites simultaneously. Sometimes the page never loads. I normally have to click on something multiple times and hopefully one of them loads at a normal speed. Seeing as Im sure not as many people are using the library website, what exactly is the reason this? And is this problem being addressed? And its not just my computer: I have the same problem on laptops and sometimes on library computers

Library response: Thanks for contacting us. Yes, this is a known issue, and we are taking concrete steps to improve the performance. In your case, were you just browsing the Website, or were you searching in the catalogue? This would be useful  to know. (Jul 9/12)
Answered by: Dale Askey (Associate University Librarian, Library Learning Technologies)