You are correct. The McMaster Libraries circulation system does not currently allow users to place holds via the internet. We provide access on a first-come-first-serve basis due to the fact that the collection is in high demand throughout the academic term.
I am sorry to hear that you feel frustrated by the layout and design of the website. If you are having problems finding out more about policies or services please feel free to contact our service desks.
Andrea McLellan, Health Sciences Library
Service Desk contact numbers:
Health Sciences Library Information Desk : 22327
Innis Reference Desk : 22081
Mills Reference : 22533
Thode Reference : 22000
Answered by: Andrea McLellan (Head of Collections and Technical Services, School of Medicine Liaison)