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(Feb 6/08) I want a first-floor entrance to the Health Sciences library.

Library response: An entrance to the Health Sciences Library on the first floor of the building is not a possibility both for security reasons and for practical reasons. Entrances are also exits and they have to be staffed so as to make it possible for library users to take material out of the library when they leave. We can afford to staff only one entrance/exit to the Health Sciences Library, and that is on the upper floor of the library, where it has been since the library opened about 40 years ago. Switching the main entrance to the lower floor would make little sense to most of the people in the Health Sciences Centre (who are our primary user group) since the second floor is the main floor in this building and they would then have to descend one floor further to enter the library. (Feb 6/08)
Answered by: Tom Flemming (Head of Public Services, McMaster University Health Sciences Library)

Categories: Customer Service, Health Sciences  |  Permalink