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(Apr 17/09) I made a complaint over a month ago, requested a reply and left my email address. I have yet to receive any correspondence from the library staff although numerous complaints/suggestions have been addressed here on the online area. If you are going to leave a box for follow up replies on the comment card - make sure you do.

Library response:

Your previous hand written complaint was misplaced and I apologize for that.  Hospitality Services will be contacted to see if a solution can be found for the noise of the blender.   Thank you for the reminder and we will ensure replies are responded to promptly in the future. 

(Apr 20/09)
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Categories: Customer Service, Thode  |  Permalink