Tell us what you think..


Browse:






Add New Suggestion

Add New Suggestion

(Jul 7/08) I have a really difficult time downloading the electronic books. The instructions on the e-book are not user friendly. In addition, the Adobe Electronic Book downloading application is also not user friendly. Are there any other software programs or applications that could be easier to use? I love the variety of e-books but I have stopped using them almost completely because of this issue.

Library response: I am sorry you are having difficulty using the ebooks the library makes available to our users. Is there a specific type of ebook you are using which causes you problems?  If you have a recent example we can take a look to see what the problem might be.There have been some issues with getting access to some of the short-term loan ebooks. We have a FAQ which can help with this problem. (http://library.mcmaster.ca/php/faq.php?catid=24&f=searchcat). Feel free to contact Wade Wyckoff, Collection Services Librarian (wyckoff@mcmaster.ca), directly if you continue to have difficulties accessing our ebooks. (Jul 8/08)
Answered by: Anne Pottier (Associate University Librarian, Library Services/Facilities/Learning Support/Collections)