What happens after I submit my request?

What happens after I submit my request?

Your request submission is placed in the processing queue. When your request reaches the top of the queue, staff will open the .STL file in Cura to examine the object. Staff look at different criteria including, but not limited to:

  • requested size of object
  • the printing time required for that sized object
  • the type of object
  • whether or not it is a viable print (does it have a solid base to build from or is it rounded on all edges; does it have any 'overhang' that would necessitate printing with support structures, etc.)If there are any issues wiht the request, staff will contact you via email for clarification or to deny the object if its' just not a viable object for printing. If there are no issues, the request goes into the printing queue.

Once in the printing queue, it's just a matter of getting to your print request in sequence and making the print attempt. Should it fail, you will be notified via email of the failure and what happened. At that point, you can choose to submit another request for a different object, if you wish.

It the print job succeeds, you will be notified via email that it is ready for pick up. You will be asked to bring your valid McMaster ID card with you. 

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