My request was denied. Why?

Your request may have been denied for one of the following reasons:

1.  You are not a currently registered McMaster faculty, staff or student.
2.  You requested a journal article that is available online.  We only process requests from print only journal articles.
3.  You requested more than one article from a journal issue - according to Canadian copyright law we are only able to send you one article from a journal issue or more than one article if the total number of pages does not exceed 10% of the issue.