Frequently Asked Questions - Off-Campus Access (Access e-Resources)

What is Off-Campus Access and where can I find more information about it?

For more information on off-campus access including what it is, why you need it, who is eligible, and how to set it up, visit the Off-Campus Access info page.


Can I use a firewall with off-campus access?

Firewall software has been known to cause problems with off-campus access. You may have to temporarily disable your firewall or configure your firewall to allow off-campus access. The following software have been known to cause problems.

  • Norton Internet Security
  • Norton Personal Firewall
  • Zone Alarm Pro
  • McAfee Internet Security
  • Watchguard

Please note that some ad blockers (e.g. IDecide, Ad-Subtract) and web accelerators (e.g. Netzero High Speed) has been known to cause problems as well.


What is off-campus access compatible with and do you have to configure your browser for it?

Off-campus access should be compatible with:

  • most Web browsers (e.g. Internet Explorer, Netscape Navigator, Mozilla, Firefox, etc.)
  • most operating systems (e.g. Windows, Mac OS, etc.)
  • most commerical Internet service providers (e.g. AOL, Rogers, etc.)
  • most connection types (e.g. Dial-Up, Cable, etc.)
  • Off-campus access does not require you to configure your web browser.


Who is eligible for off-campus access?

For information who is eligible for off-campus access visit the Off-Campus Access info page.