Business Administration

Only in exceptional cases are materials collected in languages other than English.
To provide the materials necessary to support the undergraduate and graduate course instruction programs and the research activities of the Faculty. At present, the graduate program is at a Master's level in all areas and at the Ph.D. level in Management Science/Systems and Human Resources.
Recognizing the interdisciplinary nature of business, the Faculty will occasionally build a collection in fields other than business, but will usually rely on the collections of others, primarily the Departments of Economics, Political Science, Psychology, Sociology, Mathematics & Statistics, Mechanical Engineering, Computing & Software and Clinical Epidemiology and Biostatistics.
The Faculty's first preference is to collect literature which is important for teaching and research in the Faculty of Business regardless of where it is published. In the collection of materials other than books and periodicals (such as financial reports, business directories, company and industry information), the aim is to achieve wide coverage from a distinctive Canadian perspective.
The collection concentrates on contemporary publications and databases.
  • Books: primarily new books, with a small number of reprints or out-of-print titles.
  • Periodicals: current journals and some backfiles are ordered.
  • Government publications: are acquired by Mills Library. Government publications are acquired selectively for the Innis Library.
  • Theses: some are acquired.
  • Handbooks and manuals: of current law and practice in areas such as accounting, taxation and labour.
  • Reference materials: on corporations, industries, investments, international business etc.
  • Proceedings: of major National and International Conferences are acquired selectively.
  • Bibliographies: on business topics and catalogues of the holdings of major business libraries.
  • Working papers: produced by McMaster's Faculty of Business (i.e., School of Business, MINT and MeRC).


Accounting & Financial Management Services (A & B)

  • Accounting theory. (A)
  • Auditing / Assurance (auditor's opinion, legal requirements, professional standards, internal and external auditors, EDP auditing). (A)
  • Financial accounting (financial statement preparing and reporting, income measurement, asset and liability valuation, off-balance sheet financing, intercorporate investments, foreign operations, foreign exchange, segment reporting, revenue recognition, partnership, mergers and acquisitions, not-for-profit accounting). (A)
  • Managerial (or cost) accounting (includes behavioural accounting) (Includes production planning, cost allocations, variance analysis, budgeting). (A)
  • Accounting information systems (manual and computerized systems). (A)
  • Accounting Ethics. (A)
  • Standard setting. (B)
  • Controllership. (B)
  • Canadian taxation (including tax liability, computation of taxable income, tax planning, purchase and sale of businesses, corporate surplus distribution). (A)
  • Accounting for innovation and new technology. (A)

Business and its Environment (B & C)

  • Business policy. (B)
  • Business organization and administration. (B)
  • Business and government. (B)
  • Business law (Focus on Canadian law: income tax law, corporation law, banking law, securities law, communications law, intellectual and industrial property law, estates, contracts, commercial law, business association law). (B)
  • Business executives. (C)
  • Some popular works collected. Works on management of specific industries not acquired unless of general application. (C)

 Business Research (A)

  • Inquiry, theory building, hypothesis testing, survey/questionnaire development, instrument design/selection, qualitative and quantitative methods.

Electronic Business (A)

  • Marketing models.
  • Internet technolgy.
  • E-business strategies (business to consumer and business to business, changing supply chains, online intermediaries, public policy infrastructure).
  • Information retrieval.
  • Intelligent agents (design and structure, portals and search engines)
  • Telecommunication networks: wireless (digital and packet switching, error control, LANs, narrowband and broadband ISDN, ATM, wireless and mobile communication networks, TDMA, FDMA and random access protocols, ALOHA, CSMA and standard wireless LAN's, cellular network design), lifecycle of network, scripting and markup languages, design and development tools).
  • Human computer interaction (HCI) (design guidelines and interactions styles, designing usable e-business interfaces, usability evaluation, trust and loyalty building, culture and globalization effect on design, personalization).
  • E-business law and tax policy.
  • E-business technology.
  • E-payment.
  • Security, privacy and trust.
  • Mobile commerce.

Finance (A, B, & C)

  • Financial theory (rational investment decisions, asset pricing, efficient markets, financial decision making) (A)
  • Financial institutions (Canadian emphasis: includes role of central bank, regulatory authorities, managing financial institutions in a competitive environment) (A)
  • Corporate finance (financial statement analysis, time value of money, capital budgeting, risk and return, asset pricing, security valuation, dividend policy, put and call options, corporate restructuring, sources and methods of financing, capital structure, leasing, working capital management, taxation) (A)
  • International finance (foreign risk management, multinational working capital management, foreign investment analysis, financing foreign operations) (B)
  • Quantitative methods applicable to corporate finance (A)
  • Investments (security analysis, portfolio management, futures markets, options, fixed income analysis) (A)
  • Real estate investments (B)
  • Venture capital / small business investment (B)
  • Insurance (C)
  • Personal finance (C)

Financial Economics (A & C)

  • Economic analysis and business decision, application of economic principles to business, managerial economics, impact of government policies (e.g., monetary and fiscal), public finance, impact of the international economy, competition. (A)
  • Business conditions and forecasting (econometric and time series approaches, forecasting with single equation models and simulating with multi-equation models. Forecasting product sales, financial variables, economic indicators). (A)
  • Economic theory and economic history are acquired by Economics. (C)

Health Services Management

  • Determinants of the health of populations. (B)
  • Health economics (Demand for health care and insurance, health care financing, alternative mechanisms for paying health care providers, regulation of pharmaceutical Industry). (B)
  • Planning / corporate strategy formation (cost effectiveness analysis, cost benefit analysis). (B)
  • Quality assurance (quality improvement, quality metrics, utilization management, certification, registration, accreditation, client focus, Employee focus). (B)
  • Critical issues. (B)

Human Resources and Organizational Behaviour (A, B & C)

  • Human resource planning (forecasting human resource requirements and supply, analysis of career patterns, policies for dealing with shortfalls and surpluses). (A)
  • Recruitment and selection. (A)
  • Job analysis. (A)
  • Training and development (needs assessment, training objectives, planning and delivery of instruction, learning principles, evaluation (A)
  • Performance appraisal. (A)
  • Compensation / Reward systems (market pay surveys, pay structures, performance incentives, knowledge pay and employee benefits). (A)
  • Organizational behaviour (Motivation, cognition, individual differences, leadership and teams, organizational structure, technology and environment). (A)
  • Organizational development. (A)
  • Social legislation. (C)
  • Thinking skills (convergent and divergent, logic and rhetoric), creative thinking, problem solving, decision making. (B)
  • Organizational effectiveness. (A)
  • Work reorganization. (A)
  • Communication skills (oral and written). (B)
  • Gender issues in business (women in business as entrepreneurs and business owners, across various professions and in an international context). (A)
  • Diversity in the workplace. (A)

Industrial Relations (A & B)

  • Collective bargaining (especially Canadian). (A)
  • Contract administration (union and management policy, economic and non-economic issues in bargaining, including public sector bargaining. Includes bargaining issues, bargaining outcomes and impasse resolution). (A)
  • Disputes settlement. (A)
  • Labour unions. (A)
  • Labour legislation (labour standards). (A)
  • Labour market (theories of labour supply and demand, wage determination, labour mobility, unemployment, inflation) (A)
  • Labour economics (non theoretical). (B)
  • Comparative labour relations (organization of labour and management, collective bargaining practice, governmental labour policy, industrial relations models, industrial democracy, especially contrasts with North America). (A)

International Business (A, B, C & D)

  • Multinational corporations and management. (A)
  • Foreign and comparative management. (A)
  • International trade and investment. (B)
  • Foreign exchange and international finance. (B)
  • Impact of cultural and political differences. (A)
  • Japanese Business. (Japanese history, culture, economic organization and business practices. Doing business with Japan, transferability of their system. Comparisons with other Asian countries.) (A)
  • International development (includes natural resources). (C)
  • Asian Business (China ∓ Asian newly industrializing countries) (B)
  • European Business (including Eastern Bloc countries) (C)
  • International institutions (works about various IGO's - WTO, IMF, NAFTA, etc.) (D)

Management of Innovation and New Technology (A)

  • Managing organizational change (including management of conflict). (A)
  • Management of technology (including integration of firm and technology strategy, external sourcing of technology, internationalization of technology management). (A)
  • Entrepreneurship (Including cultural and environmental determinants of entrepreneurism, corporation as a community of entrepreneurs, risk taking and risk adversity, corporate mission and values, sustainable economic growth, enhancing corporate performance). (A)
  • Innovation. (A)
  • New venture creation (includes human resources, accounting, finance, strategy, marketing, info systems, protection of intellectual). (A)
  • Knowledge management / Intellectual capital). (A)


Management Science and Information Systems (A)

  • Operations Management / Production Management / Business Logistics (process control, production control).
    Inventory Control, Cost Control, Quality Control (A)

    • Material handling and distribution (order entry/processing, demand planning, forecasting, purchasing, master scheduling, material requirement planning, capacity planning, MRP, just-in-time systems, job shop scheduling, design of production lines, line balancing, distribution planning systems).
    • Size, number and location of facilities, design of warehouses.
    • General transportation from a systems viewpoint.
    • Network and graph models.
    • Service operations management (selection and execution of strategy, structuring of service enterprises, day-to-day management of services operations, management of supply and demand, queues, manpower planning and scheduling, vehicle routing and forecasting demand.)
    • Quality management.
    • Simple waiting lines (queuing theory).
    • Software packages such as LINDO, GINO, LINGO and Maple.
    • Business process re-engineering (data-flow analysis, balanced corporate scorecards).
    • Supply chain management (order management, transportation, network design, distribution channel management, after-sales service, customer service strategy, vendor managed inventory systems, supply chain coordination, advanced planning and optimization software such as APO and SAP).
  • Management Information Systems (A)

    • Information technology (strategic applications of technology, technology trends, management of info resources, building and protecting systems).
    • Model Management Systems: support requirements, model design, integration and composition, structure and manipulation.
    • decision support systems (including use of software).
    • Expert systems (rules bases, frame-based systems, fuzzy knowledge, expert system shells, knowledge engineering, automated knowledge acquisition, strengths and weaknesses).
    • Information systems analysis.
    • Applications to business data processing.
    • Databases and data warehouses (data modeling and data oriented systems approaches, current trends in object-oriented approach, client server computing).
    • Data mining.
    • Enterprise Resource Planning (ERP) systems.
    • Enterprise systems.
    • Management of enterprise systems.
    • Implementation of information systems.
  • Quantitative Methods (A)

    • Optimization: linear programming (revised simplex method, column generation methods, decomposition algorithm and Karmarkar's method), integer programming, dynamic programming, nonlinear programming, fractional programming, multi criteria programming, Lagrangean relaxation, geometric programming, trajectory methods, mathematical programming, heuristic programming and meta-heuristics such as genetic algorithms).
    • Simulation: discrete event simulation, emphasis on manufacturing and service environments, simulation packages such as ARENA.
    • Game theory.
    • Control theory, decision theory.
    • Data analysis.
    • Probability and statistics: descriptive statistics, random variables, statistical decision theory, confidence intervals, hypothesis testing, simple and multiple regression, correlation analysis, analysis of variance and chi-square tests, multi-variate analysis, time series analysis.
    • Stochastic processes: Markov chains, Poisson processes, 'birth' and 'death' processes, queuing systems, elementary renewal theory, diffusion processes.
    • Statistical forecasting.
    • Statistical methods for quality control (process capability analysis, control charts, acceptance control, reliability concepts, experimental design methods).

Marketing (A & B)

  • Marketing theory. (A)
  • Business marketing (product planning, marketing channels, management of the industrial sales force, selling to the government, derived demand, vendor analysis, competitive bidding, industrial design, key accounts, trade shows). (B)
  • Consumer behaviour. (A)
  • Marketing communications, including advertising, promotion, public relations and corporate reputation management. Includes traditional (print and broadcast) and emerging media (Internet), operation of ad agencies, and Integrated Marketing Communications (IMC). (B)
  • Innovation and new product marketing. (A)
  • International marketing. (B)
  • Distribution and logistics (includes purchasing, warehousing and packaging). Some overlap with Management Science and Information Systems Area. (B)
  • Marketing research/ Competitive Intelligence (includes product research, advertising and media research, attitude research, sampling, questionnaire design, interview techniques, analysis of data). (A)
  • Sales management, salesmanship, retailing, wholesaling, franchising, direct marketing, sales presentations, legal and ethical responsibilities, self and team management. (B)
  • Services marketing (profit and non-profit). (B)

Strategic Planning / Strategic Management (A, B & C)

  • Business ethics and social responsibility (some overlap with Philosophy). (A)
  • Business history, including histories of individual companies (particularly Canadian) and biography. (C)
  • Service sector management. (B)
  • Project management (including life cycles, planning, budgeting, controlling issues and conflict management, Microsoft Project software for scheduling and management, ERP systems, virtual project groups.) (A)
  • Total Quality Management (strategic quality planning, tools for quality improvement and control, standards such as ISO 9000, Baldridge Award). (A)
  • Corporate governance. (A)
  • Manufacturing strategy (focused manufacturing, experience curves, manufacturing infrastructure development). (B)
  • Family enterprise (succession planning, managing conflict, avoiding bankruptcy). (B)

Arts and Social Sciences