iClicker Base Units have been installed in some classrooms on campus.
For more information contact Otto Geiss at extension 26967 or email: email@example.com
October 15, 2014
[ALERT] How the SSL v3 security vulnerability may affect i>clicker?
You have likely heard of the recent potential security vulnerability of SSL v3. As an appreciated and valued customer, we wanted to let you know as soon as possible that we are aware of this issue and let you know that your faculty users could experience issues using i>clicker as a result of this vulnerability.
Technical Explanation: i>clicker software versions 6.4.1 and earlier utilize the SSL v3 communication protocol. As a result, clients using i>clicker 6.4.1 and earlier versions of i>clicker may experience issues with LMS integrations, which includes roster sync and grade upload. So far, we have reports of issues with Canvas, Sakai, and Blackboard due to these companies disabling this communication protocol to mitigate any potential risk for secure http (https) connections.
Steps we are taking: We are diligently working on an update, v6.4.2, which will utilize a different security protocol to replace SSLv3. All i>clicker 6.x (and earlier) users will need to update to this version to avoid disruptions with LMS integrations. This update should be available sometime next week. In the interim, instructors can continue to use i>clicker 6.4.1 with manual LMS integration rather than i>clicker integrate if it is necessary for them to sync a roster or upload grades. We plan to communicate with faculty tomorrow afternoon to alert them of this issue as well.
There remain some potential issues that relate to this same issue:
- i>clicker GO communicates with the GO servers using SSL v3. We are going to be updating the GO communication protocol and anticipate no issues with the usage of GO in class.
- The i>clicker registration database also uses SSL v3 to communicate with i>grader for Sync and other functionality. Again, we anticipate no issues with registration data communications.
We are monitoring the situation very closely and will update you immediately if necessary. As soon as the software update is available, we will communicate directly with you.
Thank you for your support of i>clicker. If you have any questions or concerns, please reply to this message or call, and we’ll be back in touch right away.
Sarah and the i>clicker team
Director of Client Services
Macmillan New Ventures
Below are some resources that may be helpful:
. Training webinars are found here: http://iclicker.webex.com. I would attend Higher Education Training or i>clicker demo.
. There is also a quick start guide in the i>clicker software
. You can contact Otto Geiss firstname.lastname@example.org for a training session - he covers the more technical side of things
. You can reach out to Jon Kruithof email@example.com and/or Daryl Hartz firstname.lastname@example.org from MIIETL. They can provide more pedagogical information on using i>clicker.
. A call can be set up as well with iClicker
. Upcoming webinars can be found here: http://www1.iclicker.com/pedagogy-webinars
. All of iClicker case studies are found here: http://www.iclicker.com/community/casestudies/. These are very helpful to read through and see how others have integrated i>clicker into their courses.
. You may also want to look at iClicker tips and best practices found here: http://www.iclicker.com/community/bestpractices/
. CU Bolder has some great resources for using i>clicker: http://iclicker.illinois.edu/ClickerVideos.aspx - there are various videos depending on what you are interested in learning more about
. The Carl Weiman Group at UBC has done a lot of research on using clickers which can be found here: http://www.cwsei.ubc.ca/resources/clickers.htm
Integration with Desire2Learn:
There are two tutorials on uploading and downloading data from Desire2Learn and i>clicker. You can find them here: http://support.iclicker.com/entries/23865118-Manual-Integration-Desire2Learn-
iClicker Website - http://www1.iclicker.com/
iClicker Downloads - http://www1.iclicker.com/audience-response-system-downloads
iClicker Support Portal - http://support.iclicker.com/home
Documentation and Tutorials - http://support.iclicker.com/forums