- From the menu at the top of the browser window, select Tools
- Delete Browsing History
- make sure "preserve favorites website data" is not checked off
- click Delete button
- Click on "OK"
- Close and re-open your browser
Users can open pdf or html files from a floppy disc or keychain drive by using the My Computer icon in the Programs menu of public stations. To open Word, Excel, or PowerPoint files on library computers, see this FAQ.
Browsers: opening from the File menu of the web browser on public PCs was disallowed due to a bug. Instead, public users can open documents by clicking Start button, Programs, My Computer, selecting the drive and filename.
You can configure the Pop-up Blocker so that pop-ups are allowed for this site by following these steps:
Try the following:
You first have to create the shortcut manually by right-clicking the desktop and selecting New, Shortcut. In the location field, type the path to Internet Explorer enclosed in quotes or click the browse button to look for it. Then you will leave a space then type the web page address. An example would be "c:\Program Files\Internet Explorer\IEXPLORE.EXE" https://univmail.cis.mcmaster.ca. You then have to give the shortcut a name. Once the shortcut has been created, you need to right-click on it and select properties.
In Internet Explorer, click on the Tools menu, Internet Options, Content tab and click on the AutoComplete button. In the "Use AutoComplete for" section, uncheck "Prompt me to save passwords" and uncheck "Usernames & Passwords on forms". You should also click the "Clear Forms", and "Clear Passwords" buttons to delete any saved form information.
Step 2: (may not be necessary depending on the browser)
Go into Tools, Internet Options, Advanced tab. Scroll down until you see the printing section. Select "Print background colors and images" and then click on OK.
This can occur if your browser's cache is full. Try clearing your browser's cache. If this is happening on a page located on a secure server (https) then go into Internet Options, Advanced tab and deselect "Do not save encrypted files to disk".