Browsers

How do I clear my browser's cache?

Internet Explorer

  • From the menu at the top of the browser window, select Tools
  • Delete Browsing History
  • make sure "preserve favorites website data" is not checked off
  • click Delete button
  • Click on "OK"
  • Close and re-open your browser

Chrome

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How do I open a file from a floppy disc, CD, or keychain drive on a PC in the Library?

Users can open pdf or html files from a floppy disc or keychain drive by using the My Computer icon in the Programs menu of public stations. To open Word, Excel, or PowerPoint files on library computers, see this FAQ.

Browsers: opening from the File menu of the web browser on public PCs was disallowed due to a bug. Instead, public users can open documents by clicking Start button, Programs, My Computer, selecting the drive and filename.

Windows XP with Service Pack 2 & Internet Explorer has been set to block pop-ups; however, some sites do not function properly.

You can configure the Pop-up Blocker so that pop-ups are allowed for this site by following these steps:

  • go into the Tools menu -- Pop-up Blocker -- Pop-up Blocker Settings.
  • in the "Address of Web site to allow" section, enter the address for the site that is not functioning properly and click the Add button.
  • if you want to re-enable pop-ups for all sites, go into the Tools menu -- Pop-up Blocker -- Turn-off Pop-up Blocker.
  • alternatively, you can go into the Tools menu -- Internet Options -- Privacy tab -- disable Pop-up Blocker.

How do I create a shortcut to a web page and have IE open a new session with the window maximized?

You first have to create the shortcut manually by right-clicking the desktop and selecting New, Shortcut. In the location field, type the path to Internet Explorer enclosed in quotes or click the browse button to look for it. Then you will leave a space then type the web page address. An example would be "c:\Program Files\Internet Explorer\IEXPLORE.EXE" https://univmail.cis.mcmaster.ca. You then have to give the shortcut a name. Once the shortcut has been created, you need to right-click on it and select properties.

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How do I tell Internet Explorer to stop remembering my passwords?

In Internet Explorer, click on the Tools menu, Internet Options, Content tab and click on the AutoComplete button. In the "Use AutoComplete for" section, uncheck "Prompt me to save passwords" and uncheck "Usernames & Passwords on forms". You should also click the "Clear Forms", and "Clear Passwords" buttons to delete any saved form information.

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How do I create a shortcut to a web page?

  • In Internet Explorer, type the web page address in the Address field and hit Enter
  • you may need to make the Window smaller in order to see your desktop
  • click & hold down the left mouse button on the "e" icon in the Address field and drag the mouse to the desktop to create the shortcut
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